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<h1>FAQ</h1> | <h1>FAQ</h1> | ||
'''Q: How do make Firefox stop giving me a warning | '''Q: When trying to access the tr_xmlrpc.cgi, I get an error "can't locate Bugzilla/WebService.pm in @INC" ''' | ||
'''A:''' Testopia decided to jump the gun a little and provide a webservice even before Bugzilla's became generally available. Since Testopia's webservice relies on Bugzilla's webservice you will have to install the Bugzilla web service files yourself. They can be found at http://lxr.mozilla.org/bugzilla/source/Bugzilla/ | |||
You will need the WebService.pm file installed in your Bugzilla directory. You may also need the files cantained in Bugzilla/WebService specifically User.pm and Product.pm. | |||
'''Q: How do I make Firefox stop giving me a warning labeled "Warning: Unresponsive Script" when I am using Testopia? ''' | |||
'''A:''' To make this stop type "about:config" with out the quotes in your address line of Firefox. Then double left click on "dom.max_script_run_time" and change it to 30 and click ok. | '''A:''' To make this stop type "about:config" with out the quotes in your address line of Firefox. Then double left click on "dom.max_script_run_time" and change it to 30 and click ok. | ||
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'''Q: tr_install fails with "Not a reference at Bugzilla/DB/Schema.pm".''' | '''Q: tr_install fails with "Not a reference at Bugzilla/DB/Schema.pm".''' | ||
'''A:''' Try dropping the bz_schema table and running checksetup before trying to run tr_install.pl again. | '''A:''' Try dropping the bz_schema table and running checksetup before trying to run tr_install.pl again. '''IMPORTANT''' Do not try this on Postgres as it can have dire consequences. | ||
'''Q: After update or fresh install of 1.1 Beta on Bugzilla 2.22 on Fedora 4 core or any Selinux enable distrubution, I get "Internal server error" and log file shows "Can't locate Bugzilla/DB/Schema.pm in @INC"?''' | '''Q: After update or fresh install of 1.1 Beta on Bugzilla 2.22 on Fedora 4 core or any Selinux enable distrubution, I get "Internal server error" and log file shows "Can't locate Bugzilla/DB/Schema.pm in @INC"?''' | ||
'''A:''' Make sure that you have the correct group and permissions set on your bugzilla directory and sub directories. Then a terminal window go to | '''A:''' Make sure that you have the correct group and permissions set on your bugzilla directory and sub directories. Then in a terminal window go to the top folder of your Bugzilla install and type "restorecon -Rv *" , without the qoutes. | ||
'''Q: tr_install complains that the patch failed.''' | '''Q: tr_install complains that the patch failed for Testopia 1.0 on Bugzilla 2.22''' | ||
'''A:''' There is a fixed patch available for 1.0-RC1 on Bugzilla 2.22 [https://bugzilla.mozilla.org/attachment.cgi?id=233552 here] | '''A:''' There is a fixed patch available for 1.0-RC1 on Bugzilla 2.22 [https://bugzilla.mozilla.org/attachment.cgi?id=233552 here] |
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