Support/Weekly Meetings/Notes 2012-05-07: Difference between revisions
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== Sumo Development Update == | == Sumo Development Update == | ||
* | * [http://scrumbu.gs/projects/sumo/2012.8/ 2012.8] ends tomorrow. Focus was: | ||
** Search unification of KB and forums posts, first phase. | |||
** Indicator for forum contributors about their impact on the forum | |||
*2012.9 starts tomorrow. Focus: | |||
** Search unification, second phase | |||
** Back end changes to support the new iA | |||
== UX == | == UX == | ||
Revision as of 15:36, 7 May 2012
Meeting Details
Mondays (meeting duration approx. 30 minutes) at:
- 9:00 AM PST
- 12:00 Noon EST
- 16:00 UTC during summer
- 18:00 CET
- 11:00 CST
Phone call details:
- California: 1-650-903-0800, x92 then 9309 then #,
- Toll-free: +1 800 707 2533, pin 369 - then 9309 then #
- Skype (free): +1 800 707 2533, pin 369 - then 9309 then #
Participate in the video:
- Video link (You'll have to download and install the Vidyo Desktop client)
irc.mozilla.org: #sumo <== Click the link to use web-based chat
Sumo Development Update
- 2012.8 ends tomorrow. Focus was:
- Search unification of KB and forums posts, first phase.
- Indicator for forum contributors about their impact on the forum
- 2012.9 starts tomorrow. Focus:
- Search unification, second phase
- Back end changes to support the new iA
UX
Roundtable
- Please add your comments, questions and updates here.
- Presentation about Kilimanjaro and what does it mean for SUMO
- Can i ask what you thing about the following page https://www.facebook.com/mozillasupport - williamr is behind this and verdi has admin (Verdi - I've never seen that page) - satdav
- Can us contributors get a email list for sumo as the thunderbird guys has one i know topal used to have one but was not advertised a lot - satdav
- IRC meeting this thursday in #sumomeet - 6PM UK time - satdav
- SUMO thread Analysis and request for Feedback -Tyler
Firefox Status Update
Metrics
Community
Knowledge Base
- The new task-based pages are live on the desktop start page.
- There are lots of updates for Firefox 13 to do this week along with lots of previously updated articles that can probably be marked as ready for L10n.
- Next KB meeting is Thursday at 9am PDT.
Mobile
Services
- Apps Marketplace Alpha Launch on track for this Tuesday. Mozillians to be invited to use it with Nightly.
Support Forum
Thunderbird
- An Introduction to Thunderbird Support and to Roland Tanglao
- last week spoke with Kadir about TB KB integration requirements and Michael Verdi about Firefox Clinic and KB; this week hope to speak with Matthew G about metrics and Madalina and Rosana about Community Management (and to all other SUMO team members for about 20 minutes over the next few weeks)