Discussion Forums/FAQ: Difference between revisions
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< | <center>'''PLEASE NOTE: This is a draft document, per [https://bugzilla.mozilla.org/show_bug.cgi?id=332799 bug 332799]'''</center> | ||
== Introduction == | == Introduction == | ||
Mozilla Discussion Forums exist as mailing lists as well as newsgroups. NNTP is a different beast than | Mozilla Discussion Forums exist as [http://lists.mozilla.org/ mailing lists] as well as [nntp://news.mozilla.org/ newsgroups]. NNTP is a different beast than traditional email, and over the years questions come up on how we use it at Mozilla. Below is the aggregate. | ||
== Frequently Asked Questions == | == Frequently Asked Questions == | ||
=== Q: How do I delete a message? === | |||
'''Answer:''' To delete a message from Google Groups, the user that controls the email the message was posted from must submit a request on the Google Groups website. | |||
To remove a message from GigaNews and the Mozilla archive, please [https://bugzilla.mozilla.org/enter_bug.cgi?product=mozilla.org&component=Discussion%20Forums file a bug in the Discussion Forums component] and include the relevant message information. | |||
=== Q: Why don't you allow binary Attachments? === | === Q: Why don't you allow binary Attachments? === | ||
Answer: The are dangerous because file extensions can lie, masking a malicious program as a benign binary file. | '''Answer''': The are dangerous because file extensions can lie, masking a malicious program as a benign binary file. | ||
=== Q: What is with the hierarchy? (mozilla.dev.* versus mozilla.community.* ) === | === Q: What is with the hierarchy? (mozilla.dev.* versus mozilla.community.* ) === | ||
Answer: Different hierarchies are meant to direct the conversation around specific topics. Dev.* is for development discussion, while Support.* is for support questions from end users. This allows us to have separate conversations for different audiences (mozilla.dev.apps.firefox vs mozilla.support.firefox). | '''Answer''': Different hierarchies are meant to direct the conversation around specific topics. Dev.* is for development discussion, while Support.* is for support questions from end users. This allows us to have separate conversations for different audiences (mozilla.dev.apps.firefox vs mozilla.support.firefox). | ||
=== Q: Why we don't propogate NNTP === | === Q: Why we don't propogate NNTP === | ||
Answer: Because Giganews. | '''Answer''': Because Giganews. | ||
=== Q: Should I mirror news.mozilla.org? === | === Q: Should I mirror news.mozilla.org? === | ||
Answer: Nope. | '''Answer''': Nope. | ||
== Reporting Problems == | == Reporting Problems == | ||
Please [https://bugzilla.mozilla.org/enter_bug.cgi?product=mozilla.org&component=Discussion%20Forums file a bug in the Discussion Forums component] if message delivery is a problem. | Please [https://bugzilla.mozilla.org/enter_bug.cgi?product=mozilla.org&component=Discussion%20Forums file a bug in the Discussion Forums component] if message delivery is a problem. | ||
Revision as of 03:58, 9 November 2012
Introduction
Mozilla Discussion Forums exist as mailing lists as well as newsgroups. NNTP is a different beast than traditional email, and over the years questions come up on how we use it at Mozilla. Below is the aggregate.
Frequently Asked Questions
Q: How do I delete a message?
Answer: To delete a message from Google Groups, the user that controls the email the message was posted from must submit a request on the Google Groups website.
To remove a message from GigaNews and the Mozilla archive, please file a bug in the Discussion Forums component and include the relevant message information.
Q: Why don't you allow binary Attachments?
Answer: The are dangerous because file extensions can lie, masking a malicious program as a benign binary file.
Q: What is with the hierarchy? (mozilla.dev.* versus mozilla.community.* )
Answer: Different hierarchies are meant to direct the conversation around specific topics. Dev.* is for development discussion, while Support.* is for support questions from end users. This allows us to have separate conversations for different audiences (mozilla.dev.apps.firefox vs mozilla.support.firefox).
Q: Why we don't propogate NNTP
Answer: Because Giganews.
Q: Should I mirror news.mozilla.org?
Answer: Nope.
Reporting Problems
Please file a bug in the Discussion Forums component if message delivery is a problem.