Discussion Forums/FAQ: Difference between revisions

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=== Q: How do I delete a message? ===
=== Q: How do I delete a message? ===
 
To delete a message from Google Groups, the user that controls the email the message was posted from must submit a request on the Google Groups website. A link is available when viewing the message on the Groups website.
'''Answer:''' To delete a message from Google Groups, the user that controls the email the message was posted from must submit a request on the Google Groups website. A link is available when viewing the message on the Groups website.


To remove a message from GigaNews and the Mozilla archive, please [https://bugzilla.mozilla.org/enter_bug.cgi?product=mozilla.org&component=Discussion%20Forums file a bug in the Discussion Forums component] and include the relevant message information.
To remove a message from GigaNews and the Mozilla archive, please [https://bugzilla.mozilla.org/enter_bug.cgi?product=mozilla.org&component=Discussion%20Forums file a bug in the Discussion Forums component] and include the relevant message information.


=== Q: Why don't you allow binary Attachments? ===
=== Q: Why don't you allow binary Attachments? ===
'''Answer''': The are dangerous because file extensions can lie, masking a malicious program as a benign binary file.
The are dangerous because file extensions can lie, masking a malicious program as a benign binary file.


=== Q: What is with the hierarchy (mozilla.'''dev.*''', '''qa.*''', '''reps.*''', '''support.*''')? ===
=== Q: What is with the hierarchy (mozilla.'''dev.*''', '''qa.*''', '''reps.*''', '''support.*''')? ===
'''Answer''': Different hierarchies are meant to direct the conversation around specific topics. Dev.* is for development discussion, while Support.* is for support questions from end users. This allows us to have separate conversations for different audiences (mozilla.dev.apps.firefox vs mozilla.support.firefox).
Different hierarchies are meant to direct the conversation around specific topics. Dev.* is for development discussion, while Support.* is for support questions from end users. This allows us to have separate conversations for different audiences (mozilla.dev.apps.firefox vs mozilla.support.firefox).


=== Q: Why don't you propogate NNTP? ===
=== Q: Why don't you propogate NNTP? ===
'''Answer''': Because Giganews.
Because Giganews.


=== Q: Should I mirror news.mozilla.org? ===
=== Q: Should I mirror news.mozilla.org? ===
'''Answer''': Probably not.
Probably not.

Revision as of 04:10, 9 November 2012

PLEASE NOTE: This is a draft document, per bug 332799

Introduction

Mozilla Discussion Forums exist as mailing lists as well as newsgroups. NNTP is a different beast than traditional email, and over the years questions come up on how we use it at Mozilla. Below is the aggregate.

Reporting Questions/Problems

Please file a bug in the Discussion Forums component if message delivery is a problem.

Frequently Asked Questions

Q: How do I delete a message?

To delete a message from Google Groups, the user that controls the email the message was posted from must submit a request on the Google Groups website. A link is available when viewing the message on the Groups website.

To remove a message from GigaNews and the Mozilla archive, please file a bug in the Discussion Forums component and include the relevant message information.

Q: Why don't you allow binary Attachments?

The are dangerous because file extensions can lie, masking a malicious program as a benign binary file.

Q: What is with the hierarchy (mozilla.dev.*, qa.*, reps.*, support.*)?

Different hierarchies are meant to direct the conversation around specific topics. Dev.* is for development discussion, while Support.* is for support questions from end users. This allows us to have separate conversations for different audiences (mozilla.dev.apps.firefox vs mozilla.support.firefox).

Q: Why don't you propogate NNTP?

Because Giganews.

Q: Should I mirror news.mozilla.org?

Probably not.