Discussion Forums/FAQ: Difference between revisions

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== Introduction ==
== Introduction ==

Revision as of 04:29, 9 November 2012

Draft-template-image.png THIS PAGE IS A WORKING DRAFT Pencil-emoji U270F-gray.png
The page may be difficult to navigate, and some information on its subject might be incomplete and/or evolving rapidly.
If you have any questions or ideas, please add them as a new topic on the discussion page.

Introduction

Mozilla Discussion Forums exist as mailing lists as well as newsgroups. NNTP is a different beast than traditional email, and over the years questions come up on how we use it at Mozilla. Below is the aggregate.

Reporting Questions/Problems

Please file a bug in the Discussion Forums component if message delivery is a problem.

Frequently Asked Questions

Q: How do I delete a message?

To delete a message from Google Groups, the user that controls the email the message was posted from must submit a request on the Google Groups website. A link is available when viewing the message on the Groups website.

To remove a message from GigaNews and the Mozilla archive, please file a bug in the Discussion Forums component and include the relevant message information.

Q: Why don't you allow binary Attachments?

The are dangerous because file extensions can lie, masking a malicious program as a benign binary file.

Q: What is with the hierarchy (mozilla.dev.*, qa.*, reps.*, support.*)?

Different hierarchies are meant to direct the conversation around specific topics. Dev.* is for development discussion, while Support.* is for support questions from end users. This allows us to have separate conversations for different audiences (mozilla.dev.apps.firefox vs mozilla.support.firefox).

Q: Why don't you propogate NNTP?

Because Giganews.

Q: Should I mirror news.mozilla.org?

Probably not.