Support/Goals/2012Q4: Difference between revisions

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**{{ok|Optimize SUMO for mobile devices in preparation for Firefox OS launch}} ''&mdash; <u>Michelle</u>, Kadir ([https://etherpad.mozilla.org/sumo-mobile-site Project plan])''
**{{ok|Optimize SUMO for mobile devices in preparation for Firefox OS launch}} ''&mdash; <u>Michelle</u>, Kadir ([https://etherpad.mozilla.org/sumo-mobile-site Project plan])''
**{{new|Implement support for multiple products in Kitsune}} ''&mdash; <u>Kadir</u> ([https://sumo.etherpad.mozilla.org/73 Project plan])''
**{{new|Implement support for multiple products in Kitsune}} ''&mdash; <u>Kadir</u> ([https://sumo.etherpad.mozilla.org/73 Project plan])''
**{{new|Beta 2 documentation ready for L10n}} ''&mdash; <u>Michelle</u> ([https://wiki.mozilla.org/File:B2G_Support_-_Documentation-tasks.pdf Project plan])''
**{{risk|Beta 2 documentation ready for L10n}} ''&mdash; <u>Michelle</u> ([https://wiki.mozilla.org/File:B2G_Support_-_Documentation-tasks.pdf Project plan])''
**{{new|English training docs ready for OBs and partners}} ''&mdash; <u>Michelle</u> ([https://wiki.mozilla.org/File:B2g_support_strategy.pdf Project plan])''
**{{risk|English training docs ready for OBs and partners}} ''&mdash; <u>Michelle</u> ([https://wiki.mozilla.org/File:B2g_support_strategy.pdf Project plan])''
**{{new|Hire Helpdesk Tech Lead (alternatively contract a Portuguese speaking support rep that can dig in sooner rather than later)}} ''&mdash; <u>David</u>, Michelle (No project plan needed)''
**{{risk|Hire Helpdesk Tech Lead (alternatively contract a Portuguese speaking support rep that can dig in sooner rather than later)}} ''&mdash; <u>David</u>, Michelle (No project plan needed)''
**{{new|Define relationship with hardware OEM for deliveries of reports and documentation}} ''&mdash; <u>Michelle</u> ('''PROJECT PLAN MISSING''')''
**{{ok|Define relationship with hardware OEM for deliveries of reports and documentation}} ''&mdash; <u>Michelle</u> ('''PROJECT PLAN MISSING''')''
**{{new|Firefox  OS community building resulting in Brazilian engagement in support  (discussion forum participation & L10n planning for KB}} ''&mdash; <u>Rosana</u> ([https://sumo.etherpad.mozilla.org/Firefox-Os-Brazilian-community Project plan])''
**{{new|Firefox  OS community building resulting in Brazilian engagement in support  (discussion forum participation & L10n planning for KB}} ''&mdash; <u>Rosana</u> ([https://sumo.etherpad.mozilla.org/Firefox-Os-Brazilian-community Project plan])''
**{{new|Assist with B2G Dogfooding/test drivers program that Release Engineering is driving from MV, SF}} [On Track]''&mdash; <u>Cheng</u>, Michelle ('''PROJECT PLAN MISSING''')''
**{{ok|Assist with B2G Dogfooding/test drivers program that Release Engineering is driving from MV, SF}} [On Track]''&mdash; <u>Cheng</u>, Michelle ('''PROJECT PLAN MISSING''')''
*{{new|Phase II Marketplace Support: Localization. Payments documentation}} ''&mdash; <u>Ibai</u> ('''PROJECT PLAN MISSING''')''
*{{new|Phase II Marketplace Support: Localization. Payments documentation}} ''&mdash; <u>Ibai</u> ('''PROJECT PLAN MISSING''')''
**Localize content to Spanish and Portuguese: Hire PT speaking FTE.
**Localize content to Spanish and Portuguese: Hire PT speaking FTE.
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