CrashKill/Topcrash: Difference between revisions

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== Top crash identification criteria ==
== Top crash identification criteria ==


* Top 20 desktop browser crashes on the latest release (once it is over 10M ADI).  
* Firefox:
** The 20-30 mark is where the numbers start to drop below 2000 crashes per week.  
** Top 20 desktop browser crashes on the latest release (once it is over 10M ADI).  
** Also, in the past, many of the crashes in the 20-50 ranges have been repeats of other signatures in the top 50. It's not an exact science here but we think it's important to pick some bar.
*** The 20-30 mark is where the numbers start to drop below 2000 crashes per week.  
** Anything appearing in the 20-30 range that is marked as a start-up crash is also tagged as a top crash.
*** Also, in the past, many of the crashes in the 20-50 ranges have been repeats of other signatures in the top 50. It's not an exact science here but we think it's important to pick some bar.
* Top 20 desktop browser crashes on Betas
*** Anything appearing in the 20-30 range that is marked as a start-up crash is also tagged as a top crash.
** This should be pretty much the same as release. Where we see discrepancies are really around 3rd party issues which are important to call out for blocking candidates.
** Top 20 desktop browser crashes on Betas
* Top 10 desktop browser crashes on Aurora and Nightly, if they happen for enough different installations.
*** This should be pretty much the same as release. Where we see discrepancies are really around 3rd party issues which are important to call out for blocking candidates.
** This might need some experience and feeling for what issues are important.
** Top 10 desktop browser crashes on Aurora and Nightly, if they happen for enough different installations.
* Top 10 plugin crashes on Beta and Release
*** This might need some experience and feeling for what issues are important.
** Hang signatures are pretty generic and non-actionable right now (improvements are being worked on), the crashes in that list need to be looked at more carefully.
** Top 10 plugin crashes on Beta and Release
* Top 5 desktop browser crashes on Linux- and Mac-specific list on Beta and Release
*** Hang signatures are pretty generic and non-actionable right now (improvements are being worked on), the crashes in that list need to be looked at more carefully.
** If there's less than 5 crashes per week on a signature, that bug probably still doesn't qualify - same for crashes happening to only 2 or 3 installations.
** Top 5 desktop browser crashes on Linux- and Mac-specific list on Beta and Release
** If volume is very similar to the top 5, other bugs might still be included.
*** If there's less than 5 crashes per week on a signature, that bug probably still doesn't qualify - same for crashes happening to only 2 or 3 installations.
*** If volume is very similar to the top 5, other bugs might still be included.


* Mobile:  
* Firefox for Android:  
** Top 10 for Nightly, Aurora, Beta and Release
** Top 10 for Nightly, Aurora, Beta and Release
** Until we see plugins and addons that highly effect the stability of Firefox for Android, it may make sense to just stay at 10 for all channels.
** Until we see plugins and addons that highly effect the stability of Firefox for Android, it may make sense to just stay at 10 for all channels.


* B2G: TBD
* B2G: TBD
* Thunderbird:
** Top 10 for Release


* Everything:
* Everything:
* Bugs that spearhead investigation or fixes across a large collection of crashes
** Bugs that spearhead investigation or fixes across a large collection of crashes
** Judging this needs engineering expertise - if fixing a bug would clean out a number of crashes (with differing signatures) that would be in similar volume to signatures matching other topcrash criteria, that bug itself qualifies for topcrash as well.
*** Judging this needs engineering expertise - if fixing a bug would clean out a number of crashes (with differing signatures) that would be in similar volume to signatures matching other topcrash criteria, that bug itself qualifies for topcrash as well.
* Crashes for actions that users are rarely taking, even if they are somewhat out of the usual topcrash ranges
** Crashes for actions that users are rarely taking, even if they are somewhat out of the usual topcrash ranges
** This needs feeling and expertise as well, thing like that can be e.g. printing crashes in the top 50 on desktop release and similar cases.
*** This needs feeling and expertise as well, thing like that can be e.g. printing crashes in the top 50 on desktop release and similar cases.
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