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Support/SUMODayMay23: Difference between revisions
→Awesomifying the event
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Rather than have LiveChat open all day, alternate workshop/QA and help session with sessions no more than 2 hours. That way people who show up for the workshop will be all gungho about Mozilla (hopefully) and stick around for the help session. Ideally, they'd all have spark installed so the transition is seamless but we'll see. What would be really needed is a way to close Livechat without begging everyone to close. I know Lucy can do it from the control panel. Hopefully she'll be around. | Rather than have LiveChat open all day, alternate workshop/QA and help session with sessions no more than 2 hours. That way people who show up for the workshop will be all gungho about Mozilla (hopefully) and stick around for the help session. Ideally, they'd all have spark installed so the transition is seamless but we'll see. What would be really needed is a way to close Livechat without begging everyone to close. I know Lucy can do it from the control panel. Hopefully she'll be around. | ||
=== Have people sign up / blog about what their participation === | |||
As discussed after SUMO Day #1, it would be very useful if we could get people to "commit" to what they're doing during the day, by e.g. blogging about it, listing it on a wiki page or similar. This also gives us a much better overview on who did what. | |||
* Setup a wiki page, a forum thread, or similar | |||
* Encourage people to post there what they've done, or link to their blog post about it. | |||
* This way, we automatically get the sumo user names of the people who contributed (allowing us to reward them), and we also encourage them to blog about it, giving us more publicity. | |||
= Retention = | = Retention = | ||