MozillaWiki:Policies/Accounts: Difference between revisions

From MozillaWiki
Jump to navigation Jump to search
(keep links inwiki where possible)
(re-edit to emphasise that accounts are not needed for non-editors.)
Line 1: Line 1:
Starting Friday, 6 June 2014, all new users are required to request an account and have that request approved prior to logging in and editing or creating pages.
The Mozilla Wiki is available to be read by everyone without the need for an account. Although the Mozilla Wiki is not intended as a resource for end-users the information is available for reading by all, no account required.


Prior to this change, anyone could create an account and immediately start editing pages. After a short interval, a new user was then able to create pages as well. We have made this change to combat the volumes of spam accounts and users the wiki has been receiving.
As of 6 June 2014 all new ''editors'' are required to request an account and have that request approved prior to logging in and editing or creating pages. Accounts are not required for non-editors and will not normally be approved.


== What is the work-flow for new users? ==
We made this change to combat the volumes of spam accounts and material the wiki had been receiving. Prior to this change, anyone could create an account and immediately start editing and creating pages.


== What is the work-flow for new editors? ==
The new work-flow for new users is as follows:
The new work-flow for new users is as follows:
* A user visits the Mozilla Wiki and clicks [[Special:UserLogin | Log in / create account]]
* A user visits the Mozilla Wiki and clicks [[Special:UserLogin | Log in / create account]]
* Users that don't already have an account will click [[Special:RequestAccount | request one]]
* Users that don't already have an account will [[Special:RequestAccount | request one]]
* On the request account page, the user will enter their preferred username, email address, name, bio, and additional information about themselves (optional).
* On the request account page, the user will enter their preferred username, email address, name, bio, and additional information about themselves their work with Mozilla.
* After the user submits their request, they will receive an email asking them to confirm their email via a link. The user clicks on that link and their email is then confirmed.
* After the prospective editor submits their request, they will receive an email asking them to confirm their email via a link. The user clicks on that link and their email is then confirmed. Applications without confirmed emails will not be approved.
* Once the user's request is approved, they will receive an email notification that includes a temporary password. They will be required to change their password the first time they log in to the wiki
* Once the prospective user's request is received it will be considered and, if approved, they will receive an email notification that includes a temporary password. They will be required to change their password the first time they log in to the wiki


== Is the work-flow different for users who have accounts already? ==
== Is the work-flow different for users who have accounts already? ==
 
No, those users can continue to login and use the wiki as they always have.
No, those users will login as they always have.


== What is the new work-flow for bureaucrats? ==
== What is the new work-flow for bureaucrats? ==
* Once the user has confirmed their email, a notice of the request is sent to designated wiki users and those in the [[MozillaWiki:Bureaucrats#Bureaucrats|bureaucrat]] group (a notice is also included on the RecentChanges and Watchlist pages for users who have the ability to approve).
* Once the user has confirmed their email, a notice of the request is sent to designated wiki users and those in the [[MozillaWiki:Bureaucrats#Bureaucrats|bureaucrat]] group (a notice is also included on the RecentChanges and Watchlist pages for users who have the ability to approve).
* The bureaucrat reviews the user's account request and takes one of the following actions: approves, holds, or denies. Bureaucrats are instructed to approve all users they can reasonable verify are people with legitimate reason to edit the wiki (that is, not spammers or bots).
* The bureaucrat reviews the user's account request and takes one of the following actions: approves, holds, or denies. Bureaucrats are instructed to approve all users they can reasonable verify are people with legitimate reason to edit the wiki (that is, not spammers or bots).


== What should I do if my request has not been approved within 24-48 hours? ==
== What should I do if my request has not been approved within 24-48 hours? ==
 
If you have not received a response within three business days, please email wikimo-admins@mozilla.org or find us on IRC in #wiki.
Please email wikimo-admins@mozilla.org or find us on IRC in #wiki.


== What should I do if I am involved in a Mozilla-related event which is likely to generate many timely user account requests? ==
== What should I do if I am involved in a Mozilla-related event which is likely to generate many timely user account requests? ==
Please email wikimo-admins@mozilla.org or find us in IRC in #wiki to let us know. We'll do our best to have someone on hand during your event to approve requests.
Please email wikimo-admins@mozilla.org or find us in IRC in #wiki to let us know. We'll do our best to have someone on hand during your event to approve requests.


Line 33: Line 29:


== Why am I still encountering spam on the wiki? ==
== Why am I still encountering spam on the wiki? ==
 
The volume of spam received by the Mozilla Wiki has been such that we've not always be able to keep up with it. The change we have made to new user account creation affects the creation of new spam, but does not address pre-existing spam content. We will continue to work on identifying and removing content. If you see a page that is clearly spam, let us know via IRC in #wiki.
The volume of spam received by the Mozilla Wiki has been such that we've not always be able to keep up with it. The change we have made to new user account creation affects the creation of new spam, but does not address preexisting spam content. We will continue to work on identifying and removing content. If you see a page that is clearly spam, let us know via IRC in #wiki.


== How can I get involved with improving the Wiki? ==
== How can I get involved with improving the Wiki? ==
The best way to get involved with improving the wiki is to join the [[Contribute/Education/Wiki_Working_Group | Wiki Working Group]] (and we'd love to have you!).
The best way to get involved with improving the wiki is to join the [[Contribute/Education/Wiki_Working_Group | Wiki Working Group]] (and we'd love to have you!).

Revision as of 02:17, 9 June 2014

The Mozilla Wiki is available to be read by everyone without the need for an account. Although the Mozilla Wiki is not intended as a resource for end-users the information is available for reading by all, no account required.

As of 6 June 2014 all new editors are required to request an account and have that request approved prior to logging in and editing or creating pages. Accounts are not required for non-editors and will not normally be approved.

We made this change to combat the volumes of spam accounts and material the wiki had been receiving. Prior to this change, anyone could create an account and immediately start editing and creating pages.

What is the work-flow for new editors?

The new work-flow for new users is as follows:

  • A user visits the Mozilla Wiki and clicks Log in / create account
  • Users that don't already have an account will request one
  • On the request account page, the user will enter their preferred username, email address, name, bio, and additional information about themselves their work with Mozilla.
  • After the prospective editor submits their request, they will receive an email asking them to confirm their email via a link. The user clicks on that link and their email is then confirmed. Applications without confirmed emails will not be approved.
  • Once the prospective user's request is received it will be considered and, if approved, they will receive an email notification that includes a temporary password. They will be required to change their password the first time they log in to the wiki

Is the work-flow different for users who have accounts already?

No, those users can continue to login and use the wiki as they always have.

What is the new work-flow for bureaucrats?

  • Once the user has confirmed their email, a notice of the request is sent to designated wiki users and those in the bureaucrat group (a notice is also included on the RecentChanges and Watchlist pages for users who have the ability to approve).
  • The bureaucrat reviews the user's account request and takes one of the following actions: approves, holds, or denies. Bureaucrats are instructed to approve all users they can reasonable verify are people with legitimate reason to edit the wiki (that is, not spammers or bots).

What should I do if my request has not been approved within 24-48 hours?

If you have not received a response within three business days, please email wikimo-admins@mozilla.org or find us on IRC in #wiki.

What should I do if I am involved in a Mozilla-related event which is likely to generate many timely user account requests?

Please email wikimo-admins@mozilla.org or find us in IRC in #wiki to let us know. We'll do our best to have someone on hand during your event to approve requests.

Alternatively, we can create accounts for users ahead of time.

Why am I still encountering spam on the wiki?

The volume of spam received by the Mozilla Wiki has been such that we've not always be able to keep up with it. The change we have made to new user account creation affects the creation of new spam, but does not address pre-existing spam content. We will continue to work on identifying and removing content. If you see a page that is clearly spam, let us know via IRC in #wiki.

How can I get involved with improving the Wiki?

The best way to get involved with improving the wiki is to join the Wiki Working Group (and we'd love to have you!).