Support/Weekly Meetings/Agenda 2009-06-08
< Support | Weekly Meetings
Sumo
- Weekly metrics
- Last week's weekly support issues
- Nothing.
- SUMO Q3 2009 goals planning
- Productize SUMO - Make SUMO a support solution that can be deployed for other software projects
- Launch Fennec Support website based on SUMO
- Implement contributor karma system to show recognition and encourage participation in the SUMO community
- Implement WYSIWYG Knowledge Base editor
- Implement Web based Live Chat client
- Forum UX (streamline process of submitting and receiving answer to forum question)?
- Upgrade TikiWiki to 3.0 and get upstreaming process in place
Knowledge Base
Forum
- Do we force forum posters to have a valid e-mail? [1]
Live Chat
Roundtable
- SFD definitely June 18th.