P1 Establish weekly SEO to improve KB support

  • Work with Blake to determine what WebTrends reports can be used/created to help with this goal.
    • Since webdev is a little busy, we won't be making any changes that require webdev input -- instead we'll use metrics we already have
  • Use list of top search terms to generate search results and look at the articles returned.
  • Adjust keywords on the articles so the most relevant articles are on top.
  • Compare front page search effectiveness against measurement taken at the end of Q3