Marketplace/SLA

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Availability Ratings

Unavailability means more than 5% of requests are dropped, errored, or significantly degraded.

Service	Rating	Notes	Example/Root
App receipt check	Critical	API that verifies app purchases, called by individual apps at various intervals	receiptcheck.addons.mozilla.org
Persona ID	Critical	Powers accounts required for Marketplace, App Sync, and many individual apps	??
Add-ons blocklist	Critical	Protects Firefox users from crashes and malicious add-ons	AMO; Example
Add-on update check (triggered)	Critical	Triggered checks for add-on updates and compatibility information	VAMO; Example
App/add-on installation and files	High		AMO, ftp.m.o, release mirrors
Purchasing and payments (also dependent on 3rd parties)	High	In-app payments API and pages, PayPal interactions	AMO
Read-only APIs (used by Firefox and others)	High	Powers Firefox features like add-on search and metadata lookups	SAMO; Example
Discovery Pane in Add-ons Manager	High	High-visibility webpage in the default view of Firefox's Add-ons Manager.	SAMO; Example
Consumer Marketplace/AMO pages	Medium-High	The consumer-facing Marketplace pages, e.g. homepage, search, browse	AMO
Add-on update check (background)	Medium	Daily background checks for add-on updates	VbgAMO; Example

Service	Rating	Notes	Root/Examples
App/add-on management, tools, and reports	High	Managing existing submissions	AMO
App/add-on submission	Medium-High	New submissions and versions of apps and add-ons	AMO
Documentation, policies, and supporting pages	Medium	Supporting developer pages	AMO
Writable and submission APIs	Medium	Upload API, etc.	SAMO