Bugzilla Anthropology
General Agenda
To figure out how people are currently engaging with Bugzilla and see what we can learn about the tools good, bad, and frustrating qualities.
- Identify the information we want to gather.
- Interview stakeholders across the organization.
- Surface statistics that are relevant to it's use.
- Identify best practices, useful hacks, and key problem areas.
- Provide an overview of how Bugzilla is being used.
Interviews
Interviews will be a large portion of the programs scope. The the following section includes details about what will be investigated, who will be interviewed, and the notes gathered in those interviews.