Support/Kitsune/features/Canned-Responses

< Support‎ | Kitsune

Revision as of 16:02, 11 May 2012 by A.topal (talk | contribs) (Created page with "== Purpose == * Increase the quality of replies and the number of solved questions. * Make it easier for contributors to get more information from contributors * Make it easier f...")

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Purpose

Increase the quality of replies and the number of solved questions.
Make it easier for contributors to get more information from contributors
Make it easier for contributors to answer often asked questions

Outcome

a tool that let's contributors select from a number of snippets to be inserted into their post.

Open issues/risks

Definition

Feature overview

Users & use cases

Dependencies

Requirements

Non-Goals

Design

Functional Spec

What contributors should do

Things that will need to be figured out

User experience design

Implementation plan

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