IT/ChangeControl
| Document Status | Last Reviewed |
|---|---|
| DRAFT | Aug 13 2012 |
Introduction
As Mozilla's Infrastructure has grown, so has the complexity of the systems. It is apparent that we need to be more proactive about regular system updates and maintenance so we can continue supporting the Mozilla Mission.
To address these needs, Mozilla has established a Change Control Policy.
Change Advisory Board
The Change Advisory Board (CAB) is the entity that defines, and owns, Mozilla's Schedule Maintenance & Change Control Policies.
The CAB is comprised of the relevant stakeholders of each critical IT/Infrastructure service. These stakeholders are the people who can best make decisions about changes because of their understanding of the business goals, as well as technical and operational risks.
Core CAB Members
- Director IT/Operations (:mrz)
- Mozilla SRE/Oncall, Manager (:mrz)
- Systems, Manager (cshields)
- Netops, Manager (rpina)
- Release Engineering, Director (joduinn)
- Services Ops Director (mmayo)
- Security Assurance, Director (mcoates)
CAB Meeting Schedule
The CAB will meet every week to review proposed Change/Maintenance Requests. The meeting will be chaired by Director of IT/Operations and the SRE Manager.
Meeting details:
- Tuesday 3:00p Pacifific (2300 UTC)
- Video: mrz's vidyo room (x219)
- Audio: +1 800 707 2533, pin 369, conf 9219#
Change Management Process
Mozilla IT/Operations & Service Operations has the responsibility to design, manage, and maintain an infrastructure that provides the highest levels of availability, reliability, performance, and service in support of the Mozilla Mission.
An effective Change Management Process is an integral part of a comprehensive strategy to meet this responsibility.
It is the responsibility of the Change Advisory Board to implement a change control process that will provide management of all actions and modifications that may affect the stability of any production network, system, or service.