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Bugmasters/Projects/Folk Knowledge/Priority Field

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Revision as of 23:53, 3 April 2016 by Karlt (talk | contribs) (→‎Priority-based triage: Clarify that the statement about closing bugs with unknown causes was describing the Media Playback team's process.)

Mobile team (Fennec, iOS) essentially don't use Bugzilla's priority field. Mobile team uses tracking-fennec flags to track releases; we assign individuals to track tickets; and we switch the status to ASSIGNED to mean "work is happening".

Some Firefox front-end teams use Bugzilla's "Rank" field to prioritize bugs from 1–60.

Priority-based triage

Some teams us the priority field to sort bugs.

  • P1 - Fix immediately
  • P2 - Needs to be fixed, but not urgent
  • P3 - Would like to fix, but waiting for resources (optional)
  • P4 - Not used or the same as P5.
  • P5 - A real issue, but no intent to fix. (patches usually welcome)

Bugs without the priority field set are untriaged. Bugs that are not real issues are generally closed. The Media Playback team generally closes bugs that have gone several weeks without progress toward determining an actionable cause; most teams leave bugs open if the cause has not been determined.

The following teams use this workflow:

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