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Discussion Forums/Problem Statement: Difference between revisions
Discussion Forums/Problem Statement (view source)
Revision as of 12:01, 18 November 2015
, 18 November 2015→Would removing the requirement for newsgroup access simplify things and give more solution options?: link to bugzilla
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It's not at all clear that removing this requirement will make any difference. As long as we have mailing lists, we can convert them to news in various ways, including the gmane.org service (where anyone can apply to have it done, not just us). Also, the last time we did a survey, a significant proportion of current users used this access method. | It's not at all clear that removing this requirement will make any difference. As long as we have mailing lists, we can convert them to news in various ways, including the gmane.org service (where anyone can apply to have it done, not just us). Also, the last time we did a survey, a significant proportion of current users used this access method. | ||
Ditching the news requirement would allow us to just go wholly to Google Groups. We would then, at least, have everything in the hands of one organization. However, [http://ejohn.org/blog/google-groups-is-dead/ John Resig has some thoughts] about why that might not be a good idea. Our own experience of the support we receive from Google Groups is poor. They are unlikely to be any more responsive to problem reports than they are now. And they are the source of our current spam problems, which also suggests spam issues would not improve (and we would have no control). | Ditching the news requirement would allow us to just go wholly to Google Groups. Posting via Google Groups is futile, see https://bugzilla.mozilla.org/show_bug.cgi?id=1225589#c5. We would then, at least, have everything in the hands of one organization. However, [http://ejohn.org/blog/google-groups-is-dead/ John Resig has some thoughts] about why that might not be a good idea. Our own experience of the support we receive from Google Groups is poor. They are unlikely to be any more responsive to problem reports than they are now. And they are the source of our current spam problems, which also suggests spam issues would not improve (and we would have no control). | ||
===Would removing the requirement for mailing list access simplify things and give more solution options?=== | ===Would removing the requirement for mailing list access simplify things and give more solution options?=== | ||