Thunderbird/StatusMeetings/2011-12-13: Difference between revisions

Thunderbird/StatusMeetings/2011-12-13 (view source)

Revision as of 06:24, 13 December 2011

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→‎Support

Rtanglao

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 === [[Thunderbird/Support|Support]] ===
+(If you support Thunderbird or write or translate documentation to help support Thunderbird, please [https://mail.mozilla.org/listinfo/tb-support-crew subscribe to the tb-support-crew mailing list] and briefly introduce yourself to the list)
+# 1176 new support topics (1239 one week ago) - [[Media::Thunderbird-GS-stats-5-11Dec2011-2011-12-12_1602.png]]
+# [[Thunderbird/Thunderbird9.0SupportIssues|Thunderbird 9 Support Issues]] - Please edit and add any issues or bugs found in TB9 (as of this writing current TB9 version is TB9 Beta 4) on Get Satisfaction please tag them appropriately i.e. "'''tb9b4'''" for beta 4, "'''tb9b5'''" for beta 5 and "'''tb9'''" for general Thunderbird 9 issues
+# Support Contributors, please add yourself to the [https://mozillians.org/ Mozillians directory] and tag yourself "Thunderbird", "Support" and your city e.g. "Penang". Contact [https://mozillians.org/en-US/u/6e0e1eceb3 Roland], rtanglao AT mozilla.com to get vouched! Roland will vouch for anybody on the [[Thunderbird/tb-support-crew|tb-support-crew mailing list]]!
+# '''Experimental''' twice a day Thunderbird support report showing trending topics, ISPs, mail providers, tags, anti-virus and active contributors at [http://thunderbirdrobot.posterous.com/ thunderbirdrobot.posterous.com]. Unfortunately due to [http://developers.posterous.com/html-limits-on-posts-via-email-or-the-api what seems like a bug in the posterous API it's truncated]. Luckily I have an email backup which I can use to fix it.
+# See [[Thunderbird/StatusMeetings/2011-12-13/SupportAppendix|this week's Support Appendix]] for full Get Satisfaction metrics and other support details
 === Lightning Updates ===