AMO:FAQ

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Revision as of 20:47, 17 July 2008 by Reybango (talk | contribs)
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How do I enable the sandbox?

Please see Enabling the Sandbox.

What applications and versions are supported?

Please see the complete list here.

How do I delete my add-on?

Due to security concerns, it is not possible to delete an add-on once its GUID has been submitted to AMO. Instead, you can "disable" your add-on which will hide it from searches, display pages, and automatic updates. You can disable your add-on by clicking the Disable button on the Edit Add-on page. You can go back at any time and re-enable your add-on from the same page.

Why aren't add-on updates sent out for sandbox'ed add-ons?

Due to security concerns. Add-ons in the sandbox are unmoderated. If automatic updates were enabled, then this could be used for malicious purposes. Going "public" forces a review by an editor and lessens the chance of a rogue add-on doing damage thru automatic updating.

I see several addons which provide the same capabilities. How do I decide which one is best?

When I try to install an addon, the dialog box says "Author not verified". Is there a problem with the addon?

If I have an issue with an addon, should I contact Mozilla?

I've added an addon and now Firefox is acting funny? What do I do?

How checks are in place to make sure that addons are stable and safe to use?

I want to contact an addon author but he won't reply?

I've upgraded to Firefox 3.x but my addon no longer works? Why is that?

I've added an addon and now Firefox is acting funny? What do I do?

I want to remove an addon but I don't know where to do it?

What is Firefox's Safe Mode feature?