Support/Buddies
Who are Buddies?
SUMO Buddies are experienced contributors who want to help those new to SUMO.
In general, Buddies come in two "flavours":
Community Buddies
They make sure that new contributors in SUMO feel welcome and provide them with assistance. Community Buddies make sure new contributors know how SUMO works and are aware of the four contribution areas (CA) within SUMO (forum support, Army of Awesome, KB writing, KB l10n) and that they choose the most appropriate ones, based on their interests and skills.
They are the stalwart stewards of the SUMO community. Their motto is "No New Contributor Left Behind".
Mentor Buddies
They are specialists in one or more CA, and mentor the new contributors, helping them find the right contacts and tools, solve problems and gain more detailed knowledge about the new contributor's CA of choice.
They are the main sources of information about their expert domain. Their motto is "Knowledge Is Power, Power Is Responsibility".
What areas of SUMO can Buddies help in?
Where and when do Buddies meet?
Usually each Friday around the following time:
- 10:00 CST (Central Standard Time)
- 15:00 UTC/GMT (Coordinated Universal Time/Greenwich Mean Time)
- 17:00 CEST (Central Summer European Time)
- 20:30 IST (Indian Standard Time)
- 21:00 BST (Bangladesh Standard Time)
Next Occurrence
You don't have to wait until Friday, though - come on over any day of the week!
We usually hang out at the #sumomeet channel on the irc.mozila.org server.
We also discuss our work on Discourse.
Where can I read the notes from the Buddy meetings?
To find our notes, please use the following URL format: https://etherpad.mozilla.org/buddyprogram-YYYY-MM-DD (for example: https://etherpad.mozilla.org/buddyprogram-2014-09-19)
How can I become a Buddy?
It's not hard, but it will require quite a lot of dedication... [more to come]