Webmaker/2015/Product

< Webmaker‎ | 2015
Revision as of 04:20, 12 November 2014 by Thisandagain (talk | contribs) (Refined vision statement)

Vision

Grow a base of engaged users for Webmaker

  • Expand platform offering to reach our addressable audience
    • Mobile - Create Webmaker app for Firefox OS and Android
    • Tablet - Build on existing web property to address tablet browser users and ensure viability in classrooms
    • Firefox - Experiment with integrating Webmaker into Firefox directly
  • Emphasize mobile: few competitors here, key to emerging markets growth.
  • Lower the bar: build user onboarding that gets people making / learning quickly.
  • Engagement: Create sticky engagement by building mentorship and social into the product.
  • Participation: Create deeper engagement by adding online mentoring, and further leveraging our existing mentor networks


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Before & After

  • Before. Where do we stand now? (one paragraph)
  • After. What this will look like in Dec 2015? (one paragraph)

KPIs

  • Engagement. Refocus the product to address the broad audience of learners. Lower barrier to participation. Build community features that encourage sustained involvement. (Product Team)
    • Q1 - Increase conversion of unique visitors (UVs) to active users (AU) from 2.07% to 5%
    • Q2 - Increase 7-day retention of active users (AU) from 4.36% to 10%
    • Q3 - Increase 7-day retention of active users (AU) from 4.36% (10%) to 20%
    • Q4 - Increase 30-day retention of active users (AU) from 1.37% to 8%
  • Growth. Expand product to additional platforms including mobile and Firefox. Use summer campaign, viral and Firefox channels to increase size of potential user funnel. (Product + Marketing Teams)
    • Increase 30-day unique visitor # (MUV) by 67%. (Baseline = ~1.8M) (excluding snipppet-driven traffic)
  • Impact. Increase # of mentors. Add value to established mentors teaching in external contexts. Add online mentoring in product. (Product + Mentor Teams)
    • Product team: Increase % of users “mentoring” within Webmaker to 4% of MAU. Baseline = 0.57%
    • Mentor team: ___

Milestones

  • Q1: Online mentoring in mobile app -- first asynchronous, then real time: unlock conversion & network effect
  • Q1: public launch of mobile app / partnerships at MWC: unlock industry alignment & mozilla-wide alignment

Links