Vision
Grow a base of engaged users for Webmaker
- Expand platform offering to reach our addressable audience
- Mobile - Create Webmaker app for Firefox OS and Android
- Tablet - Build on existing web property to address tablet browser users and ensure viability in classrooms
- Firefox - Experiment with integrating Webmaker into Firefox directly
- Emphasize mobile: few competitors here, key to emerging markets growth.
- Lower the bar: build user onboarding that gets people making / learning quickly.
- Engagement: Create sticky engagement by building mentorship and social into the product.
- Participation: Create deeper engagement by adding online mentoring, and further leveraging our existing mentor networks
Before
For every 1,000,000 unique visitors, about 71 of them are still active after 90 days.
For every 1,000,000 unique visitors, about 8,400 of them ever create a "make".
After
KPIs
- Engagement. Refocus the product to address our addressable audience. Lower barriers to participation. Build community features that encourage sustained involvement. (Product Team)
- Q1 - Increase conversion of unique visitors (UVs) to active users (AU) from 2.07% to 5%
- Q2 - Increase 7-day retention of active users (AU) from 4.36% to 10%
- Q3 - Increase 7-day retention of active users (AU) from 4.36% (10%) to 20%
- Q4 - Increase 30-day retention of active users (AU) from 1.37% to 8%
- Growth. Expand product to additional platforms including mobile and Firefox. Use summer campaign, viral and Firefox channels to increase size of potential user funnel. (Product + Marketing Teams)
- Increase 30-day unique visitor # (MUV) by 67%. (Baseline = ~1.8M excluding snippet)
- Impact. Increase # of mentors. Add value to established mentors teaching in external contexts. Add online mentoring in product. (Product + Mentor Teams)
- Product team: Increase % of users “mentoring” within Webmaker to 4% of MAU. (Baseline = 0.57%)
Milestones
- Q1: Online mentoring in mobile app -- first asynchronous, then real time: unlock conversion & network effect
- Q1: public launch of mobile app / partnerships at MWC: unlock industry alignment & mozilla-wide alignment
Links
- Product presentation http://mzl.la/product_planning
- Product presentation questions https://prod.etherpad.mozilla.org/2015