Add-ons/Reviewers/Guide/Team

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Revision as of 20:36, 21 January 2015 by Jorge.villalobos (talk | contribs) (Behavior and comms)
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The Review Team

Once you have finished your first add-on review, you are part of our team. Welcome! Now you need to learn how we behave and communicate.

There are 2 mailing lists related to our group.

All reviewers are subscribed to an internal mailing list. On this list we discuss add-on reviews and review policies. If you have questions about a review, you can ask them there. Queue status and reviewer contribution reports are sent weekly. Only members of the list can send messages to it, so it has fairly low activity.

The other list, amo-editors AT mozilla DOT org, is public. Review emails sent to developers have this list in the Reply-To header, so any objections or comments about add-on reviews are sent there. It is normally a very active list, getting dozens of messages daily. Since most of the messages aren't really relevant to most reviewers, this list is opt-in. If you want to, just request to be added and you will be.

For live communication we use the #amo-editors IRC channel.

Next, you can join the Mozillians directory. If you're a reviewer, you can ask on the mailing list or IRC for someone to vouch for you. Adding the amo-editors tag to your account should make you visible on our Mozillians group.

Behavior

We deposit a great deal of trust in our review team, so we expect reviewers to handle themselves ethically and professionally. They shouldn't abuse their power, for personal gain or any other reason. The following list is not comprehensive, but should give you an idea of what the expectations are:

  • You must never review or moderate user reviews for add-ons you have contributed code to, or add-ons that directly compete with yours.
    • If you have contributed code to an AMO add-on, your reviewer account should be linked to that add-on, either as an owner or a developer. If you don't wish to be publicly visible as a contributor, AMO allows it to be hidden.
    • If it's not possible to do this for whatever reason, your contributions should be disclosed to the Mozilla Add-ons Team.
  • When performing reviews and communicating with add-on developers, please maintain a professional and courteous tone at all times. If a developer is being stubborn, offensive or otherwise uncooperative, don't reply and escalate the case to an admin.
  • The review tools must be used exclusively for performing add-on reviews. Any other unsolicited requests or questions to add-on developers are not allowed. You can use public contact information to approach developers as any regular user, but you should also disclose if you learned about the add-on while looking at it through the review tools.
  • You are encouraged to review add-ons you have looked at before. Having knowledge of the code is beneficial and saves time. However, you should refrain from exclusively dedicating your time to a small amount of add-ons, or reviewing too many versions of the same add-on consecutively (more than 4).
  • Sometimes, add-on developers will offer to show their appreciation for your time and assistance by offering a gift, such as a promotional t-shirt. Small gifts are allowed, but we require them to be disclosed to the Mozilla Add-ons Team.
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