Firefox/UX/Team
Introduction
Last Updated
This page was last updated on August 9, 2017.
About
Hi and welcome to the Firefox UX Wiki page! We’re a fun lovin’ bunch of designers, developers, and researchers dedicated to helping create great products that make sense and bring joy to people. You can find us hanging out in #UX on Slack (drop by and say hi!)
Design Values
As we design new features for our existing products, take Firefox to new platforms, and create new products, we find ourselves asking — is this Firefoxy? Is what we’re making a clear expression of what it means to be Firefox? What will make it more Firefoxy? And what will we not do because it’s not true to Firefox? As such we have created the Firefox Design Values to serve as a tool to help us understand the attributes of "Firefoxiness" and to guide us as we work.
User Experience (UX)
Firefox UXers can be found in #ux on Slack. If you have general inquiries regarding Firefox, please contact Philipp Sackl. For all other UX matters, please contact Madhava Enros.
Designers
Our UX designers are grouped into pods, balanced for skills and seniority, such that each should have all it needs to take a project from beginning to completion, in partnership with research, design engineering, and content strategy UX team members. We’ve also created the groups to minimize time-zone spread.
Now, the atomic unit of UX assignment is the pod rather than an individual, which means that we’ll always have design team-members for review and feedback on all of our projects. It may mean we can commit to fewer overall projects, but the ones we do commit to should have fewer roadblocks, be able to move faster and create higher quality work.
| Name | Title | Area of Focus | Slack | Pod Lead | Manager | Location | Timezone | Phonebook |
| Amin Alhazwani | UX Designer | Design System | :amin | Markus Jaritz | Philipp Sackl | Berlin | GMT +1:00 (Central Europe) | View Entry |
| Robin Anderson | Senior Mobile UX Designer | Firefox for iOS | :tecgirl | Sevaan Franks | Madhava Enros | San Francisco | GMT -8:00 (Pacific) | View Entry |
| Bryan Bell | Staff Product/UX Designer | Firefox Browser, Photon, Activity Stream | :bryanbell | Bryan Bell | Stephen Horlander | Bakersfield | GMT -8:00 (Pacific) | View Entry |
| Aaron Benson | Senior UX Designer | Firefox Browser, Photon, Activity Stream | :aaron | Bryan Bell | Stephen Horlander | Austin | GMT -6:00 (Central) | View Entry |
| Tori Chen | UX Designer | Firefox for Android, Design System | :tori | Harly Hsu | Harly Hsu | Taipei | GMT +8:00 (Taipei) | View Entry |
| Morpheus Chen | Senior UX Designer | Test Pilot | :mochen | Harly Hsu | Harly Hsu | Taipei | GMT +8:00 (Taipei) | View Entry |
| Peko Chen | Visual Designer | Test Pilot, Asia Marketing Visual | :pekochen | Carol Huang | Harly Hsu | Taipei | GMT +8:00 (Taipei) | View Entry |
| Emanuela Damani | UX Designer | Design System, Add-ons (Firefox) | :emanuela | Markus Jaritz | Philipp Sackl | Berlin | GMT +1:00 (Central Europe) | View Entry |
| Ryan Feeley | Senior Product/UX Designer | Accounts, Sync | :rfeeley | Ryan Feeley | Philipp Sackl | Toronto | GMT -5:00 (Eastern) | View Entry |
| Sevaan Franks | Staff Product/UX Designer | Test Pilot, Firefox for iOS | :sevaan | Sevaan Franks | Madhava Enros | Toronto | GMT -5:00 (Eastern) | View Entry |
| Tina Hsieh | UX Designer | Preferences, Design System | :tina | Harly Hsu | Harly Hsu | Taipei | GMT +8:00 (Taipei) | View Entry |
| Juwei Huang | Senior UX Designer | Form Autofill, Web Payment | :jhuang | Harly Hsu | Harly Hsu | Taipei | GMT +8:00 (Taipei) | View Entry |
| Carol Huang | Visual Design Lead | Firefox for Android, Photon Mobile | :carol | Carol Huang | Harly Hsu | Taipei | GMT +8:00 (Taipei) | View Entry |
| Helen Huang | Visual Designer | Preferences, Design System | :helen | Carol Huang | Harly Hsu | Taipei | GMT +8:00 (Taipei) | View Entry |
| Markus Jaritz | Interaction Designer | Add-ons, Design System | :designakt | Markus Jaritz | Philipp Sackl | Graz | GMT +1:00 (Central Europe) | View Entry |
| Anthony Lam | Staff Product Designer | NMX, Mobile Firefox, Firefox Focus | :antlam | Anthony Lam | Stephen Horlander | Vancouver | GMT -8:00 (Pacific) | View Entry |
| Amy Lee | Visual Designer | Activity Stream, Animations | :amylee | Bryan Bell | Stephen Horlander | Toronto | GMT -5:00 (Eastern) | View Entry |
| Mark Liang | UX Designer/Developer | Test Pilot, Web Payment | :mliang | Harly Hsu | Harly Hsu | Taipei | GMT +8:00 (Taipei) | View Entry |
| Jack Lin | Senior UX Designer | Firefox for Android, Photon Mobile | :jalin | Harly Hsu | Harly Hsu | Taipei | GMT +8:00 (Taipei) | View Entry |
| Bryant Mao | UX Designer | Onboarding | :bmao | Harly Hsu | Harly Hsu | Taipei | GMT +8:00 (Taipei) | View Entry |
| Eric Pang | UX Visual Designer | Photon, Animations, Search | :epang | Ryan Feeley | Philipp Sackl | Toronto | GMT -5:00 (Eastern) | View Entry |
| Bram Pitoyo | UX Designer | Firefox Focus, NMX | :bram | Anthony Lam | Stephen Horlander | New Zealand | GMT +12:00 (Auckland) | View Entry |
| Jacqueline Savory | Interaction Designer | Privacy, Security | :jsavory | Ryan Feeley | Philipp Sackl | Vancouver | GMT -8:00 (Pacific) | View Entry |
| Tiffanie Shakespeare | Interaction Designer | NMX | :tif | Anthony Lam | Stephen Horlander | Portland | GMT -8:00 (Pacific) | View Entry |
| Fang Shih | Visual Designer | Photon, Test Pilot, Form Autofill, Web Payment | :fshih | Carol Huang | Harly Hsu | Taipei | GMT +8:00 (Taipei) | View Entry |
| Michael Verdi | Senior Interaction Designer | Onboarding | :verdi | Sevaan Franks | Madhava Enros | San Antonio | GMT -6:00 (Central) | View Entry |
| Philip Walmsley | Senior Visual Designer | Add-ons (AMO) | :pwalm | Markus Jaritz | Philipp Sackl | Vancouver | GMT -8:00 (Pacific) | View Entry |
| Victoria Wang | Senior UX Designer | Developer Tools | :victoria | Blake Winton | Blake Winton | Portland (Remote) | GMT -8:00 (Pacific) | View Entry |
Managers
| Name | Title | Area of Focus | Slack | Manager | Location | Timezone | Phonebook |
| Madhava Enros | Director, Firefox UX | Keeping it all together | :madhava | Nick Nguyen | Toronto | GMT -5:00 (Eastern) | View Entry |
| Stephen Horlander | UX Team Lead | Firefox Browser, Photon, Activity Stream, NMX | :shorlander | Madhava Enros | Louisville | GMT -5:00 (Eastern) | View Entry |
| Harly Hsu | UX Manager | Taipei UX/Visual project Management | :harly | Percy Wei | Taipei | GMT +8:00 (Taipei) | View Entry |
| Philipp Sackl | Product Design Lead, Firefox | Perceived performance, Management, product direction | :phlsa | Madhava Enros | Munich | GMT +1:00 (Central Europe) | View Entry |
User Research (UR)
Our Firefox User Researchers can be found in #userresearch on Slack. If you think you might need some user research, please fill out the Firefox User Research Request Form and someone from the team will contact you.
Researchers
| Name | Title | Area of Focus | Slack | Manager | Location | Timezone | Phonebook |
| Sharon Bautista | UX Researcher | Test Pilot | :sbautista | Gemma Petrie | Chicago | GMT -6:00 (Central) | View Entry |
| Jennifer Davidson | Senior UX Researcher | Onboarding, Activity Stream | :jdavidson | Gemma Petrie | Seattle | GMT -8:00 (Pacific) | View Entry |
| Francis Djabri | UX Researcher | Photon | :fdjabri | William Selman | San Francisco | GMT -8:00 (Pacific) | View Entry |
| Ruby Hsu | Senior UX Researcher | Firefox for Android | :ruby | Harly Hsu | Taipei | GMT +8:00 (Taipei) | View Entry |
| Heather McGaw | Senior UX Researcher | Password Manager | :hmcgaw | William Selman | Toronto | GMT -5:00 (Eastern) | View Entry |
Managers
| Name | Title | Area of Focus | Slack | Manager | Location | Timezone | Phonebook |
| Gemma Petrie | Lead UX Researcher | NMX, Firefox Focus, Photon | :gemma | Madhava Enros | Chicago | GMT -6:00 (Central) | View Entry |
| William Selman | Lead UX Researcher | Search, Photon | :wselman | Madhava Enros | Portland | GMT -8:00 (Pacific) | View Entry |
Design Engineering
For Design Engineering inquiries, please contact Blake Winton.
Design Engineers live in the shadowy world between design and engineering, simultaneously being both and neither. Wearing the skin of an engineer, while carrying the heart of a designer. Assuring each we are on their team (and yes, we're on your team, too). We take the most outlandish ideas and create interactive prototypes to learn from, and also jump in at the end of a project and help polish off many of the rough edges.
If you need pretty graphics, or detailed specifications, you should ask one of the nice people listed above. If you already have those, and want to see how well they work in the real world, or need someone to move a button up a couple of pixels, then please give us a shout.
Design Engineers
| Name | Title | Area of Focus | Slack | Manager | Location | Timezone | Phonebook |
| Erica Wright | UX Developer | Prototypes, experiments, polish, internal tools, etc… | :erica | Blake Winton | Toronto | GMT -5:00 (Eastern) | View Entry |
Manager
| Name | Title | Area of Focus | Slack | Manager | Location | Timezone | Phonebook |
| Blake Winton | UX Development Lead | Prototypes, experiments, polish, internal tools, etc… | :bwinton | Madhava Enros | Toronto | GMT -5:00 (Eastern) | View Entry |
Content Strategy
Content Strategy works to make Firefox look and sound human. We write the words and create the illustrations that appear in Firefox when you’re first learning to use it, when you’ve run into a problem, and when you need to know that things have changed. We work to make sure that all content in the product is useful, necessary, and appropriate. We collaborate closely with our localization and legal teams,as well as with content creators around the organization. We develop and maintain standards for voice and tone, word use, editorial style, and content patterns.
For Content Strategy inquiries, please contact Michelle Heubusch.
Content Strategists
| Name | Title | Area of Focus | Slack | Manager | Location | Timezone | Phonebook |
| Brian Jones | Content Strategy Contractor | Onboarding, In-product support (tour and help) | :brjones | Michelle Heubusch | Chicago | GMT -6:00 (Central) | View Entry |
| Sean Martell | Communication Designer | Illustration, Communication Design | :mart3ll | Madhava Enros | Nova Scotia | GMT -4:00 (Atlantic) | View Entry |
Manager
| Name | Title | Area of Focus | Slack | Manager | Location | Timezone | Phonebook |
| Michelle Heubusch | Content Strategy Lead | Photon, Design Systems, Test Pilot, Preferences | :mheubusch | Madhava Enros | Chicago | GMT -6:00 (Central) | View Entry |
Alumni
| Name | Title | Area | Manager | Location | Date left |
| Daniela Arcese | UX Developer Intern | Design Engineers | Blake Winton | Toronto | July 2017 |