Introduction
Last Updated
This page was last updated on February 1st, 2019.
About
Hi and welcome to the Firefox UX Wiki page! We’re a fun lovin’ bunch of designers, developers, and researchers dedicated to helping create great products that make sense and bring joy to people. You can find us hanging out in #UX on Slack (drop by and say hi!)
Design Values
As we design new features for our existing products, take Firefox to new platforms, and create new products, we find ourselves asking — is this Firefoxy? Is what we’re making a clear expression of what it means to be Firefox? What will make it more Firefoxy? And what will we not do because it’s not true to Firefox? As such we have created the Firefox Design Values to serve as a tool to help us understand the attributes of "Firefoxiness" and to guide us as we work.
User Experience (UX)
Firefox UXers can be found in #ux on Slack. If you have general inquiries regarding Firefox, please contact Philipp Sackl.
Our UX designers are grouped into pods, balanced for skills and seniority, such that each should have all it needs to take a project from beginning to completion, in partnership with research, design engineering, and content strategy UX team members. We’ve also created the groups to minimize time-zone spread.
Now, the atomic unit of UX assignment is the pod rather than an individual, which means that we’ll always have design team-members for review and feedback on all of our projects. It may mean we can commit to fewer overall projects, but the ones we do commit to should have fewer roadblocks, be able to move faster and create higher quality work.
| Name | Title | Area of Focus | Slack | Manager | Location | Timezone | Phonebook |
|---|---|---|---|---|---|---|---|
| Ron Akanowicz | Interaction Designer | ?? | :rakanowicz | Markus Jaritz | Boston | GMT -5:00 (Eastern) | View Entry |
| Bryan Bell | Senior Staff Product/UX Designer | Firefox Browser, Photon, Activity Stream | :bryanbell | Stephen Horlander | Bakersfield | GMT -8:00 (Pacific) | View Entry |
| Aaron Benson | Senior UX Designer | Firefox Browser, Photon, Activity Stream | :aaron | Markus Jaritz | Austin | GMT -6:00 (Central) | View Entry |
| Morpheus Chen | Senior UX Designer | Test Pilot | :mochen | Harly Hsu | Taipei | GMT +8:00 (Taipei) | View Entry |
| Peko Chen | Visual Designer | Test Pilot | :pekochen | Harly Hsu | Taipei | GMT +8:00 (Taipei) | View Entry |
| Holly Collier | Senior Product/UX Designer | Design Stuff | :Holly | Anthony Lam | Chicago (Remote) | GMT -6:00 (Central) | View Entry |
| Janice Cramer | Senior Product Designer | Design Stuff | :jcramer | Anthony Lam | New York (Remote) | GMT -5:00 (Eastern) | View Entry |
| Matt Croud | UX Designer | Developer Tools | :mcroud | Blake Winton | London (Remote) | GMT +0:00 (UK) | View Entry |
| Emanuela Damani | UX Designer | Add-ons (Firefox), Design System | :emanuela | Markus Jaritz | Berlin | GMT +1:00 (Central Europe) | View Entry |
| Ryan Feeley | Staff Product/UX Designer | Privacy, Tracking Protection, AdBlocking, Firefox Notes | :rfeeley | Anthony Lam | Toronto | GMT -5:00 (Eastern) | View Entry |
| Ryan Gaddis | Senior UX Designer | Privacy, Security | :rgaddis | Anthony Lam | Denver | GMT -7:00 (Mountain) | View Entry |
| Stephen Horlander | Principal Designer | Firefox Browser, Photon, Activity Stream, NMX, All the Things | :shorlander | Philipp Sackl | Louisville | GMT -5:00 (Eastern) | View Entry |
| Tina Hsieh | UX Designer | Preferences, Design System, Firefox for Android (Lean Plum) | :tina | Harly Hsu | Taipei | GMT +8:00 (Taipei) | View Entry |
| Harly Hsu | UX Manager | Taipei UX & Visual Project/Product Management | :harly | Jacob Shen | Taipei | GMT +8:00 (Taipei) | View Entry |
| Juwei Huang | Senior UX Designer | Form Autofill | :jhuang | Harly Hsu | Taipei | GMT +8:00 (Taipei) | View Entry |
| Carol Huang | Visual Design Lead | Firefox for Android, Photon Mobile, Firefox Rocket | :carol | Harly Hsu | Taipei | GMT +8:00 (Taipei) | View Entry |
| Helen Huang | Visual Designer | Preferences, Design System | :helen | Harly Hsu | Taipei | GMT +8:00 (Taipei) | View Entry |
| Markus Jaritz | Design Manager, Product Designer | Firefox Desktop, Add-ons, People | :designakt | Philipp Sackl | Graz | GMT +1:00 (Central Europe) | View Entry |
| Anthony Lam | Design Manager, Product Designer | Design Stuff | :antlam | Philipp Sackl | Vancouver | GMT -8:00 (Pacific) | View Entry |
| Amy Lee | Visual Designer | Firefox Browser, Photon, Activity Stream, Animations | :amylee | Tiffanie Shakespeare | Toronto | GMT -5:00 (Eastern) | View Entry |
| Mark Liang | UX Designer/Developer | Firefox for Android (PWA), Test Pilot, Form Autofill | :mliang | Harly Hsu | Taipei | GMT +8:00 (Taipei) | View Entry |
| Jack Lin | Senior UX Designer | Firefox for Android, Firefox Rocket | :jalin | Harly Hsu | Taipei | GMT +8:00 (Taipei) | View Entry |
| Bryant Mao | UX Designer | Onboarding, Firefox Rocket, Block Autoplay | :bmao | Harly Hsu | Taipei | GMT +8:00 (Taipei) | View Entry |
| Eric Pang | UX Visual Designer | WebPayments, Search, Photon, Animations | :epang | Markus Jaritz | Toronto | GMT -5:00 (Eastern) | View Entry |
| Bram Pitoyo | UX Designer | Firefox Focus, NMX, Firefox Rocket | :bram | Tiffanie Shakespeare | New Zealand | GMT +12:00 (Auckland) | View Entry |
| Philipp Sackl | Product Design Lead, Firefox | Perceived performance, Management, product direction | :phlsa | Nick Nguyen | Munich | GMT +1:00 (Central Europe) | View Entry |
| Jacqueline Savory | Interaction Designer | Privacy, Security | :jsavory | Markus Jaritz | Vancouver | GMT -8:00 (Pacific) | View Entry |
| Tiffanie Shakespeare | Interaction Designer | NMX, Firefox Focus | :tif | Philipp Sackl | Portland | GMT -8:00 (Pacific) | View Entry |
| Fang Shih | Senior Visual Designer | Test Pilot, Form Autofill, Animations | :fshih | Harly Hsu | Taipei | GMT +8:00 (Taipei) | View Entry |
| Michael Verdi | Senior Interaction Designer | Search | :verdi | Tiffanie Shakespeare | San Antonio | GMT -6:00 (Central) | View Entry |
| Philip Walmsley | Senior Visual Designer | Add-ons (Firefox & AMO) | :pwalm | Anthony Lam | Vancouver | GMT -8:00 (Pacific) | View Entry |
| Victoria Wang | Senior UX Designer | Developer Tools | :victoria | Markus Jaritz | Portland (Remote) | GMT -8:00 (Pacific) | View Entry |
| Nicole Weber | UX Designer | ?? | :topotropic | Tiffanie Shakespeare | Berlin | GMT +1:00 (Central Europe) | View Entry |
User Research (UR)
Our Firefox User Researchers can be found in #userresearch on Slack.
| Name | Title | Slack | Location | Timezone | |
| Gemma Petrie | UX Research Manager & Senior Staff User Researcher | :gemma | Seattle | GMT -8:00 (Pacific) | |
| Sharon Bautista | Senior UX Researcher | :sbautista | Chicago | GMT -6:00 (Central) | |
| Heather McGaw | Staff UX Researcher | :hmcgaw | Toronto | GMT -5:00 (Eastern) | |
| Jennifer Davidson | Staff UX Researcher | :jdavidson | Tacoma | GMT -8:00 (Pacific) | |
| Nicole Love | Senior UX Researcher | :imnlove | Chicago | GMT -6:00 (Central) | |
| Alice Rhee | UX Researcher | :alrhee | Spartanburg | GMT -5:00 (Eastern) | |
| Mara Schwarzlose | UR Team Administrator | :mara | Portland | GMT -8:00 (Pacific) |
Design Engineering
For Design Engineering inquiries, please contact Blake Winton.
Design Engineers live in the shadowy world between design and engineering, simultaneously being both and neither. Wearing the skin of an engineer, while carrying the heart of a designer. Assuring each we are on their team (and yes, we're on your team, too). We take the most outlandish ideas and create interactive prototypes to learn from, and also jump in at the end of a project and help polish off many of the rough edges.
If you need pretty graphics, or detailed specifications, you should ask one of the nice people listed above. If you already have those, and want to see how well they work in the real world, or need someone to move a button up a couple of pixels, then please give us a shout.
| Name | Title | Area of Focus | Slack | Manager | Location | Timezone | Phonebook |
| Blake Winton | UX Development Lead | Prototypes, experiments, polish, internal tools, etc… | :bwinton | Philipp Sackl | Toronto | GMT -5:00 (Eastern) | View Entry |
Content Strategy
Content Strategy works to make Firefox look and sound human. We write the words and create the illustrations that appear in Firefox when you’re first learning to use it, when you’ve run into a problem, and when you need to know that things have changed. We work to make sure that all content in the product is useful, necessary, and appropriate. We collaborate closely with our localization and legal teams,as well as with content creators around the organization. We develop and maintain standards for voice and tone, word use, editorial style, and content patterns.
For Content Strategy inquiries, please contact Michelle Heubusch.
| Name | Title | Area of Focus | Slack | Manager | Location | Timezone | Phonebook |
| Michelle Heubusch | Content Strategy Lead | Photon, Design Systems, Test Pilot, Preferences | :mheubusch | Madhava Enros | Chicago | GMT -6:00 (Central) | View Entry |
| Brian Jones | Content Strategy Contractor | Onboarding, In-product support (tour and help) | :brjones | Michelle Heubusch | Chicago | GMT -6:00 (Central) | View Entry |
| Sean Martell | Communication Designer | Illustration, Communication Design | :mart3ll | Madhava Enros | Nova Scotia | GMT -4:00 (Atlantic) | View Entry |
| Meridel Walkington | UX Content Strategist | :meridel | Michelle Heubusch | Illinois | GMT -6:00 (Central Time) | View Entry |
Alumni
| Name | Title | Area | Manager | Location | Date left |
| Daniela Arcese | UX Developer Intern | Design Engineers | Blake Winton | Toronto | July 2017 |
| Harry Twyford | UX Developer Intern | Prototypes, polish | Blake Winton | Toronto | July 2018 |
| Sevaan Franks | Staff Product/UX Designer | Test Pilot, Strategy & Insights, Context Graph, New Products | Anthony Lam | Toronto | August 2018 |
| Francis Djabri | UX Researcher | Photon | William Selman | San Francisco | August 2018 |
| William Selman | Lead UX Researcher | Search, Photon | Madhava Enros | Portland | October 2018 |
| Ruby Hsu | Senior UX Researcher | Firefox for Android, Firefox Rocket | Harly Hsu | Taipei | 2018 |
| Amin Alhazwani | UX Designer | Design System | Philipp Sackl | Berlin | December 2018 |
| Robin Andersen | Senior Mobile UX Designer | Firefox for iOS | Markus Jaritz | San Francisco | December 2018 |
| Madhava Enros | Director, Firefox UX | Suggesting the logo be bigger | Nick Nguyen | Toronto | January 2019 |
| Erica Wright | UX Developer | Prototypes, experiments, polish, internal tools, etc… | Blake Winton | Toronto | February 2019 |