QA/Execution/Web Testing/Support Levels

Purpose: This page intends to outline the varying support levels for web-application testing

Level 1: (Example sites: AMO, Mozilla.com, SUMO)

• End-to-end testing support, consisting of:
  • Devising a test plan
  • Executing the test plan
    • Full browser-compatibility support
    • JavaScript-disabled testing
    • Doctype validation

Level 2: (Example sites, SpreadFirefox)

• Provide basic functionality/sanity test/smoke/integration testing on a high-level basis
• Help devise a test plan

Level 3: (Example sites: Personas/Labs)

• Provide guidance on test approaches/best practices
• Provide as-needed test assistance to the development team