Foundation:Planning:2009OpsPlan:review

Revised April 2009

This is a list of 2009 operational priorities for the Mozilla Foundation team. The team's overall goals for this year include:

• Communications: Develop clearer messages and better systems to explain Mozilla's open web mission to a broad public.
• Community: Work with other Mozilla organizations to strengthen and grow the Mozilla community, especially in key geographies.
• Programs: Develop a small handful of programs that go beyond software as a way to promote Mozilla's mission (e.g. education).
• Organization:Consolidate and strengthen the Foundation team, and develop a long term vision that clarifies the Foundation's role within Mozilla.

Please see wiki.mozilla.org and Mozilla 2010 goals for a broad view of all Mozilla Project activities.

Objectives for each goal are outlined below. Green are moving full speed ahead. Orange need additional discussion or resources. Red items are on hold until there is a decision to move forward.

Communications

2009 goal: Develop clearer messages and better systems to explain Mozilla's open web mission to a broad public.

• Achievements
  • Gained consensus on a 'One Mozilla' communications strategy, making it easier for the public to understand who we are and what we stand for. Mark
  • Relaunched www.mozilla.org and made the site much more effective at telling Mozilla's story. This has gone beyond making the site look better -- just as important we have removed much out of date and confusing content and added new content, most notably the Causes section that talks about our mission of building a better Internet. David

• Redesign www.mozilla.org to better communicate Mozilla's mission and provide an entry point into the Mozilla community. green
• Explain and promote Mozilla's hybrid organizational model, making the link between our mission and how we are organized. green
  • Successfully ran 'hybrid summit' event gathering 25+ organizations from the public benefit tech space. (add link to outputs) Mark
• Update communications materials and web sites to better educate and excite the public about the Open Internet. orange
• Develop a fundraising and engagement program with an aim to getting more people involved in Mozilla. orange
  • This is still in progress, but we have started taking the first steps (CRM installation in progress, new donation page in development, better internet page, donation snippet, OneWebDay and Service Week activities) Chelsea

Community

2009 goal: Work with the Mozilla Corporation and Mozilla Messaging to strengthen and grow the Mozilla community, especially in key geographies.

• Achievements:
  • Ran a pilot effort to improve how we're bringing people in to the Mozilla community. The effort was initially focused on contributions to the www.mozilla.org site, but has recently started to expand to cover more projects across the community. David
  • Resolved several long-standing governance issues, including moving to the new Committer's Agreement, commit access changes, dormant accounts policy. Gerv
  • Wrote and released Bugzilla HTTP API, to allow Mozilla community to more easily innovate with Bugzilla data. Gerv

• Work with others across Mozilla to pilot Community Take Action Week as a method of creating new ways for people to be involved in Mozilla. green
• Make it easier for community members to organize small local events like MozCamps that allow more people to find out about and get involved in Mozilla. orange
• Grow and connect the community of organizations involved in the Powered by Mozilla program. orange
• Collaborate with others to develop a set of Mozilla community metrics, and find a way to regularly sample and draw insights from metrics data. red
• Help the strengthen Bugzilla community by aiding in the development of a sustainability plan, promoting innovation and contributing to useful features. red

Programs

2009 goal: Develop a small handful of programs that go beyond software as a way to promote Mozilla's mission (e.g. education).

• Develop a Mozilla Education program, including an effort to expand the impact of the Seneca / Mozilla course model. green
• Refine Mozilla's accessibility strategy to focus on ubiquitous zero-cost accessibility for Firefox and Thunderbird, accessible innovation and design in Mozilla, integration of accessibility into standard web development tools. green
• Pilot a small scale research program that builds networks of researchers who want to work on specific issues of broad interest to Mozilla and the Open Internet (e.g. security). orange

Organization

2009 Goal: Consolidate and strengthen the Foundation team and develop a long-term vision that clarifies the Foundation's role within Mozilla.

• Achievements:
  • We documented our historical donation data. David

• Not Achieved:
  • So far this year, we've been unable to get a donor database system operational. David

• Develop a long term vision and roadmap that clarifies the role of the Foundation within Mozilla. orange
• Build nimble, effective Mozilla Foundation team, by clarifying roles and engaging in team building throughout 2009. green
• Improve Mozilla's grant making process through better guidelines, coordination and information sharing. green
• Consolidate and improve organizational systems, especially related to grant tracking, fundraising, and internal communications. orange