Support/Kitsune/KB/Implementation

< Support‎ | Kitsune‎ | KB
Revision as of 22:27, 3 August 2010 by Paulc (talk | contribs) (First draft of KB components implementation)
(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)

Static pages

  • Home page, live chat page
    • Home page contains list of articles/categories

Articles

  • Editable
  • Lockable
  • KB articles VS contributor articles
  • Tags/Categories -- allows for "related articles"
  • Localized
  • Exportable (?)
  • Could have an introduction/summary field, for use in search results
  • Review of changes with approve/deny
    • Save progress without asking for review
    • Mark articles as ready for review
    • Message author of edit on approval/denial
  • Mark edits as spam

Localization

  • Mark translations as out of date
  • Side by side translation
  • In progress translation locks out others

Versioning (History)

  • Diffs

Localization Dashboard

Wiki support

  • SHOWFOR
  • templates
  • Editable by section
  • Reordering of sections
  • Table of contents on/off

Discussion

  • Articles can be discussed in forums

Misc

  • media upload
    • media library (listing uploaded screenshots and videos)
    • videos offer quick links to embed
    • flickr-like notes for images on mouseover
  • screencast support, offers "step by step text instructions"