Firefox/Features/about-crashes

< Firefox‎ | Features
Revision as of 03:13, 13 April 2011 by Blur (talk | contribs)
Feature Status ETA Owner
Make crash reports helpful and easier to access Early planning TBA Jay Sullivan

Summary

Improve about:crashes to be more helpful and easier to access crash reports.

Team

  • Feature Manager: Jay Sullivan
  • Lead Developer: Blair McBride
  • Product Manager: Jay Sullivan
  • QA: TBA
  • UX: Alexander Limi

Release Requirements

TBA.

Next Steps

  • Get someone from QA on board
  • Flesh out a spec, including usecases, and what additional information to expose
  • Design how to expose that additional information

Open Issues

TBA.

Related Bugs & Dependencies

None yet.

Designs

Waiting for UX input.

Additional information to expose

  • Date/time of crash
  • Related SUMO articles
  • Related bugs
  • Whether it's been submitted or not (currently hidden in the obscure format of the ID)
  • User comment
  • Whether we (Mozilla) want additional information to help diagnose the crash
  • Whether it's known/suspected to be caused by a certain addon
    • Include a button to disable that addon

Potentially useful info for technical users (toggle-able via hidden pref?):

  • Crash signature

Notes

  • Group by date range?
    • Makes it easier to see time-based trends
  • Remove usage of "bp-" syntax
    • Obscure way to expose whether something is submitted already, or will be submitted by clicking link

Test Plans

TBA.

Goals/Use Cases

Average user

  • Get links to recent crash report(s) for SUMO
    • Submit first, if necessary
  • Tell SUMO how often a crash is occuring
  • Disable add-on suspected of causing crash (assuming it hasn't been blocklisted)

Technical user / Developer

  • Gather more information when its needed to debug the crash

Non-Goals

  • Will not change the way crash reports are gathered/submitted.
  • Is not a replacement for crash-stats.
  • Will not provide all information that crash-stats provides.

Other Documentation

TBA.