Support/Live Chat/User Stories/Abby

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Revision as of 05:53, 21 April 2011 by Zzxc (talk | contribs) (Created page with "==User story of Abby, a seasoned Live Chat contributor== ===Requirements for Abby to advance to the next stage=== #Demonstrate an ability to effectively answer any question wit...")
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User story of Abby, a seasoned Live Chat contributor

Requirements for Abby to advance to the next stage

  1. Demonstrate an ability to effectively answer any question with a solution in the KB
  2. Demonstrate a willingness and ability to assist other helpers with their chats
  3. Get another Room Monitor or Administrator to vouch for her and act as a mentor.
Retrieved from "https://wiki.allizom.org/index.php?title=Support/Live_Chat/User_Stories/Abby&oldid=301350"