Teleconferencing

Dialing in

• California: +1 650 903 0800, extension 92
• US toll-free: +1 800 707 2533, password 369
• Toronto: +1 416 848 3114 then extension 92
• MV office or soft phone: extension 92
• Paris office: extension 76892

Then, enter the conference number followed by #.

Volume controls

• Pressing * by itself will give you an audio menu with the following:
• *1 mute/unmute and exit the menu
• *4/*6 make the conference quieter/louder to you (see below)
• *7/*9 make yourself quieter/louder to everyone else (see below)
• When dialing the volume controls, you remain in the menu. You can dial 4, 6, 7, or 9 repeatedly in any combination to adjust the volume in each direction. Please dial 8 once you get it to the volume level you want to exit the menu. If you forget to dial 8 it will eventually time out and tell you "Invalid Option"

Setting up a meeting

Picking a conference number

• Use your extension number as the bridge id (ie: 222, 223, ...).
• Borrow a non-assigned bridge from 8600-8608 (ie: 8600, 8601, ...) for the duration of the meeting.
• File an IT Request (at least 24 hours in advance) requesting a new conference number.

Conference settings

Using Mozilla's Asterisk web interface, you can manage settings such as password protection, moderation (nobody can talk until the moderator arrives), entry beeps, and recording. You can also view and manage the current inhabitants of your conference room.

Moderator controls

• *2 lock/unlock the room
• *3 eject the last person to enter
• *81 - Roll call or user count
• *82 - Eject all non-adminsy
• *83 - Mute/unmute all non-admins

Invitations

• On the wiki page for your meeting, write e.g. {{conf|225}} to include instructions with the "California" and "US toll-free" phone numbers, along with a link to this page. (Example)
• Consider including an Etherpad URL for notetaking, an IRC backchannel, and a physical location in one or more offices.
• Be sure to specify the time zone in your messages.
• Mozilla employees can use Zimbra to find out when invitees are free, send invitations, and book a conference room.

Help! Where's that noise coming from?

• Say "Everyone please press *1 to mute" in an increasingly desperate tone of voice.
• The moderator can press *83 to mute everyone.
• Ask for help in irc.mozilla.org #desktop. IT staff can find out which participant is bringing the noise and mute them.