Mobile/Testdrivers Program/How To/File a Bug

These instructions are meant to help you file a bug that's actionable for engineering.

Step 1. If Firefox crashed, start with these image steps (keep clicking Next-->)

• The last step in the instructions is to grab the "Crash Report ID", which you'll put in the bug you file

Step 2. Check the Known Issues list to make sure your bug isn't known

• If it is known, no need to file a new bug, but make sure to include that info in your daily feedback!

Step 3. Make sure you have a Bugzilla account by logging in

• If you don't have a Bugzilla account, go to the sign-up page and check out the image steps if necessary (keep clicking Next-->).
• Use the same email you signed up for the Test Drivers Program with, if possible.

Step 4. Click here, log in if necessary, and then fill out the form

• You can ignore everything but the "Summary" (bug title) and "Description".
• Appropriate bug titles would be "When moving the page around, the page continues to glide" or "Hitting the back button does nothing after surfing for a while"
• "Steps to reproduce" are a rough outline of how you found the problem. The more info, the better. If you don't know how you got into a situation, try to reproduce the issue. If you can't, please still file a bug!

Step 5. Attach anything you think will help

See the image steps (keep clicking Next-->).

Things to consider attaching:

• Pictures (taken with another phone/camera) of an issue
• Logs (if available, instructions for this coming soon)

Step 6. Watch for "bug mail", and reply if necessary

You'll sometimes get emails with a subject similar to "[Bug xxxxx] When moving the page around, the page continues to glide":

• Please read these emails and look for any questions directed at you
• If a reply is necessary, click the link at the top of the email and then input a reply in the text box at the bottom of the page.