Support/Weekly Meetings/Notes 2012-01-23

Meeting Details

Mondays (meeting duration approx. 30 minutes) at:

9:00 AM PST
12:00 Noon EST
16:00 UTC during summer
18:00 CET
11:00 CST

Phone call details:

California: 1-650-903-0800, x92 then 9309 then #,
Toll-free: +1 800 707 2533, pin 369 - then 9309 then #
Skype (free): +1 800 707 2533, pin 369 - then 9309 then #

irc.mozilla.org: #sumo <== Click the link to use web-based chat

Sumo Development Update

01-24-12 tomorrow
01-31-12 next week
Last known blockers for Elastic Search land on prod today. We will be trying to index on prod for the first time afterwards. *fingers crossed*
The first part of the KPI dashboard will land tomorrow.

UX

Susan started interviewing staff
Bram started putting the most important tasks into an app that allows us to test our navigation.

Roundtable

Please add your comments, questions and updates here.

discussion about Army of Awesome Facebook? #Swarnava
- David to sync up with the engagement team to pick up the ball, again.
Firefox reset feature (this doesn't really have a name) initial implementation may make Firefox 12.
Idea to change home page of SUMO for one day to see if we can limit duplicate posts? [Michelle]
- Please give feedback in the forums.

Firefox Status Update

Firefox 10: Jan 31st push scheduled.

Major blockers at the moment: currently GC/CC pauses on mac (v. hard to repro in house); crash caused by malware (can't reproduce in house). We may ship with both. Flash 11 (latest version) isn't compatible with Firefox 10 and OSX 10.5 (maybe).

Metrics

SUMO
We are getting complete logs by now again, we are going to collect logs for two weeks before we compare them to webtrends data to understand our webtrends numbers.
Mobile specific

Knowledge Base

New article sidebar went live on Friday. It looks like the misplaced help requests have stopped. We'll have to watch and see if we still get helpful feedback.
We have three weeks left to track and update articles for Firefox 11. Mobile articles can use your help! Every single one will change.
KB Review Sprint - Thursday, Jan 26th.

Mobile

Services

Sync

Add-on Sync stable in Aurora. Ready to launch in Firefox 11
Developer team sprinting to launch Sync on Android Native on time. Dependency to create updated documentation.
Browser ID log-in on the works. Updates soon.
Ibai to update Michael on the status of sync for Firefox 10 ESR.