CrashKill

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General Agenda

Crashkill team works to track and escalate stability issues for both Desktop and Mobile products. Our activities include....

  • Track general stability for all our releases and development channels.
  • Triage Top Crashes to find owners, set priorities, and identify vender outreach issues.
  • Ensure that crash bugs are logged and updated with new information.
  • Identify top tools issues so we can find & fix faster.
  • Identify the first thing we want to do to increase developer awareness and commitment to fixing top crashers.
  • Identify the first thing we want to automate.
  • Working with the Socorro team to get features on the roadmap that help us find and diagnose crash bugs better.

Top Crashes

There are a number of bug queries that we triage regularly in order to stay on top of issues. Finding reproducible steps and helping us make them actionable will have a direct and in many cases significant impact on our users due to the volume involved. Not all bugs are fixes in our code. Many are 3rd party issues that can be resolved through outreach and/or blocklisting.

Desktop

Mobile

Tracking a particular release (Desktop + Mobile)

Reports & Tools

Mozilla collects crash data which can be easily viewed using Socorro (a web interface to the crash reports). We use Socorro and it's numerous reports to monitor stability rates on a daily basis.

We also have a list of additional reports that we have developed to help us understand certain crashes and trends. We plan over time to integrate these into Socorro and most of these are on the roadmap already.

Tools

Planning

Stability Related Projects

Crash Analysis

We have been doing some analysis on fixed crash bugs to better understand how they get fixed. Our results are compiled in this spreadsheet.

10.7 (Lion) crashes

Tracking Flash related issues

We are keeping track of Flash related hangs and crashes in this wiki page

Mobile

Weekly Crashkill Meetings

We meet each week to talk about stability issues across releases and channels.

Logistics

  • Monday @ 10:00am PDT
  • Dial-in: Audio-only conference# 290
    • People with Mozilla phones or softphones please dial x4000 Conf# 290
    • US/Toll-free: +1 800 707 2533, (pin 4000) Conf# 290
    • US/California/Mountain View: +1 650 903 0800, x4000 Conf# 290
    • US/California/San Francisco: +1 415 762 5700, x4000 Conf# 290
    • US/Oregon/Portland: +1 971 544 8000, x4000 Conf# 290
    • CA/British Columbia/Vancouver: +1 778 785 1540, x4000 Conf# 290
    • CA/Ontario/Toronto: +1 416 848 3114, x4000 Conf# 290
    • UK/London: +44 (0)207 855 3000, x4000 Conf# 290
    • FR/Paris: +33 1 84 88 37 37, x4000 Conf# 290
    • Gmail Chat (requires Flash and the Google Talk plugin): paste +1 650 903 0800 into the Gmail Chat box that doesn't look like it accepts phone numbers
    • SkypeOut is free if you use the 800 number
  • *1 to unmute yourself
  • join irc.mozilla.org #crashkill for back channel
  • Mountain View conference room "Zombocom"

Meeting notes

Old Stuff

Bug lists

Analysis

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