Mobile/Testdrivers Program/How To/File a Bug

These instructions are meant to help you file a bug that's actionable for engineering.

Step 1. If Firefox crashed, start with these image steps (keep clicking Next-->)

• The last step in the instructions is to grab the "Crash Report ID", which you'll put in the bug you file

Step 2. Make sure you have a Bugzilla account by logging in

• If you don't have a Bugzilla account, go to the sign-up page and check out the image steps if necessary (keep clicking Next-->).
• Use the same email you signed up for the Test Drivers Program with, if possible.

Step 3. Click here, log in if necessary, and then fill out the form

• You can ignore everything but the "Summary" (bug title) and "Description".
• Appropriate bug titles would be "When moving the page around, the page continues to glide" or "Hitting the back button does nothing after surfing for a while"
• "Steps to reproduce" are a rough outline of how you found the problem. The more info, the better. If you don't know how you got into a situation, try to reproduce the issue. If you can't, please still file a bug!

Step 4. Attach anything you think will help

See the image steps (keep clicking Next-->).

Things to consider attaching:

• Pictures (taken with another phone/camera) of an issue
• Logs (if available, instructions for this coming soon)

Step 5. Watch for "bug mail", and reply if necessary

You'll sometimes get emails with a subject similar to "[Bug xxxxx] When moving the page around, the page continues to glide":

• Please read these emails and look for any questions directed at you
• If a reply is necessary, click the link at the top of the email and then input a reply in the text box at the bottom of the page.