Support/Weekly Meetings/Notes 2012-04-16
Meeting Details
Mondays (meeting duration approx. 30 minutes) at:
- 9:00 AM PST
- 12:00 Noon EST
- 16:00 UTC during summer
- 18:00 CET
- 11:00 CST
Phone call details:
- California: 1-650-903-0800, x92 then 9309 then #,
- Toll-free: +1 800 707 2533, pin 369 - then 9309 then #
- Skype (free): +1 800 707 2533, pin 369 - then 9309 then #
irc.mozilla.org: #sumo <== Click the link to use web-based chat
Sumo Development Update
UX
Roundtable
Please add your comments, questions and updates here.
Can we get a update on the army of awarnce twitter account the @firefoxhelp one as some people are asking can we use that to do support
Can we get a update on the livechat - as some people have been asking me when its coming back as they miss it
Can us contributors get our own @support-mozilla.org email address or a farward to our dedicated firefox support one - the reason is some people do not want to give out their own person email address - satdav
IRC Meeting - the next sumo irc meeting will be in may 10th we have agreed due to the public holiday the start of may -satdav
can we get a section for the uk version of english as its a bit different from the us version - satdav
Firefox Status Update
Metrics
- Question: Do we still need the metrics in the google spreadsheets? Can we just use the KPI dashboard?
- KPI Dashboard
- SUMO
- Mobile specific