Support/Kitsune/Thunderbird-integration

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Revision as of 13:38, 18 April 2012 by A.topal (talk | contribs) (Created page with "== Purpose == * Reduce the maintenance costs of the two installations of SUMO for Firefox and Thunderbird. == Outcome == * One installation with one database, a unified search....")
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Purpose

  • Reduce the maintenance costs of the two installations of SUMO for Firefox and Thunderbird.


Outcome

  • One installation with one database, a unified search.


Open issues/risks

  • Very high effort for only one product, probably only makes sense to go this way once we have to support more products.


Definition

Feature overview

  • Need to show dashboards independently for products.
    • KB dashboard
    • L10n dashboard
    • KPI dashboard
    • Karma dashboard
  • Needs KB article discussions overview for separate products
  • Needs faceted search to distinguish between products
  • Needs clearly separated forums


Users & use cases

Dependencies

Requirements

Non-Goals

Design

Functional Spec

What contributors should do

Things that will need to be figured out

User experience design

Implementation plan

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