Support/KB/Meetings/2012-05-03

Meeting Details

Thursdays:

Phone call details:

Then, enter the conference number: 9435#

Video details:

irc.mozilla.org: #sumo <== Click the link to use web-based chat

Michel will be wrapping up the Title & Slugs and Summaries workshops over the next few days with proposals for the final style guide wording.
- Question: How should we go about re-naming and re-summarizing articles?
- Question: Is there anything we can do to help localizers?
We need to start the topic workshop, which means we need to decide on a final list of topics. Maybe Michael, Michelle, Bram and Matt can figure that out in the next week.
Ask a question button/topic: Susan recommends linking this to a task landing page. We used to use /ask for English. Should we change the button behavior back pending a new layout and update /ask with her recommendations (forum expectations, registration, public, etc.)?

The long list of Firefox 13 updates to do - lots of work in the next week.
Desktop task-based pages are ready to go. These will get migrated to production today or tomorrow.

To do for nativeUI:

The article, How do I add a device to Firefox Sync?, was moved to the admin category because we only wanted it visible from it's in-product link. The problem with that is that it takes it off of localization dashboards. It's currently back in the How-to category but couldn't we put this in "Navigation" for now to remove it from sumo searches but still have it visible on L10n dashboards? This is not a good permanent solution though. Discussion

Comments, questions, ideas

User education: Michael and Michelle talked about it briefly the other day. There's lots to do. We should brainstorm and prioritize. Probably a project to tackle in Q3.
Enterprise support: David proposed, "A knowledge base section with the most common questions around enterprise deployment answered in easy-to-follow howto's." Thoughts?