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Support/Weekly Meetings/Notes 2012-05-21

< Support‎ | Weekly Meetings
Revision as of 16:40, 21 May 2012 by Mluna (talk | contribs) (→‎Mobile)

Meeting Details

Mondays (meeting duration approx. 30 minutes) at:

  • 9:00 AM PST
  • 12:00 Noon EST
  • 16:00 UTC during summer
  • 18:00 CET
  • 11:00 CST

Phone call details:

  • California: 1-650-903-0800, x92 then 9309 then #,
  • Toll-free: +1 800 707 2533, pin 369 - then 9309 then #
  • Skype (free): +1 800 707 2533, pin 369 - then 9309 then #

Participate in the video:

  • Video link (You'll have to download and install the Vidyo Desktop client)

irc.mozilla.org: #sumo <== Click the link to use web-based chat

Sumo Development Update

UX

Roundtable

  • Please add your comments, questions and updates here.
  • Ibai in 3D

Happy Birthday Verdi


Was asked by my college if i can get a reference from Mozilla firefox about all of my volunteering work what i have had done over the years since 2009

What is the chances to get integrated login vie social networking on the support site to make the login for users easier or make a way what people can post a question without logging in like the old site as long as they can provide a email

Firefox Status Update

  • There's a plan to notify users with a dropdown that Flash is out of date (and possibly not secure). Unfortunately, there's also a problem where Firefox doesn't recognize Flash after the latest Flash update (users have to do a system restart).

Metrics

Community

New L10n Forum!

Knowledge Base

  • We started renaming and adding topics to articles on Friday. Michael and Matt will finish that up this week.
    • Adding topics is prerequisite for the new landing pages (navigation with product, topic and task browse paths) so that work will happen after all of the articles have topics.
  • Notes and video from the last KB meeting (an amazingly brief 45 min).

Mobile

  • Beta launched last week, expectation is to go to release at end of June. So, L10n for Firefox Desktop 13 is priority.
  • Overall, very positive feedback (Google Play now showing 4 stars for Firefox app)
  • Some negative feedback from large-format tablet users who are still getting XUL product.
  • Mobile start page numbers doubled with the launch, but we saw very few questions and most of them were actual bugs, so they are being filed as appropriate.

Services

Support Forum

  • Thursday is a new SUMO day! Can we reach 100% again? Read the blog post: here and join us on Tursday!

Thunderbird

(May 21, 2012 is a holiday in Canada, therefore Roland won't be at the meeting)

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