Support/Weekly Meetings/Notes 2012-07-02
< Support | Weekly Meetings
Meeting Details
Mondays (meeting duration approx. 60 minutes) at:
- 9:00 AM PST
- 12:00 Noon EST
- 16:00 UTC during summer
- 18:00 CET
- 11:00 CST
Phone call details:
- California: 1-650-903-0800, x92 then 9309 then #,
- Toll-free: +1 800 707 2533, pin 369 - then 9309 then #
- Skype (free): +1 800 707 2533, pin 369 - then 9309 then #
Participate in the video:
- Video link (You'll have to download and install the Vidyo Desktop client)
irc.mozilla.org: #sumo <== Click the link to use web-based chat
Sumo Development Update
- 2012.12 sprint
- Unified search is active for 50% of users.
- Army of Awesome snippets are now editable in the KB
- We are locking questions older than 180 days in the forum now
- 2012.13 sprint
- Priority 1: Back end implementation for new iA
- Priority 2: Improved understanding of search scoring
UX
Roundtable
- Please add your comments, questions and updates here.
Firefox Status Update
Metrics
- KPIs have legends now.
- Heads up: Traditionally contributor numbers drop between July and August.
- Our solved rate is going down, might be related to the above, might be the type of questions. I didn't have the time yet to investigate this further, would greatly appreciate, if someone wants to lend a hand.