IT

Who we are

Mozilla IT maintains the computers, networks and Internet presence Mozilla uses to fulfill the Mozilla Manifesto, supporting more than 1,000 servers and millions of users.

• IT/InsideTheRootShell

Where can you find us?

On IRC, on the server irc.mozilla.org:

• #it: General Mozilla IT channel
• #build: Release Engineering
• #db: Database Administration

On the web, our blog is at http://blog.mozilla.org/it/.

Reach out to us on the at https://lists.mozilla.org/listinfo/it/.

How to get involved

• Mozilla IT Open Badges
• IT/Community
• IT/CommunitySysadmin
• IT/AirMozilla

Procedures

• Maintenance Policy
• Response time SLA

Teams

IT/Desktop

The Desktop Team is a globally-distributed team that is dedicated to ensuring Mozilla employees have the hardware and software to further the mission.

Mozilla staff can contact the team here.

Net Ops

The Network Operations team supports upstream Internet access for Mozilla offices and datacenters.

DC Ops

The DataCenter Operations team designs and supports Mozilla's datacenters and Point of Presence (PoP) servers at strategic Internet hubs across the globe.

• Data Center Servers Suck — But Nobody Knows How Much - Wired

Server Operations

When leapsecond bugs confuse servers all over the Internet, Mozilla Oncall is there to file the bug. They are Mozilla's first line of defence on the Internet, monitoring servers 24/7.

Systems

Infrastructure

Manages the core server infrastructure behind Mozilla including DHCP, DNS, NTP and E-mail. They are responsible for Highly-Critical Infrastructure, and manage the configuration across servers.

• Scaling Puppet or How we do it at Mozilla - PuppetConf 2012 talk.
• Puppet at Mozilla Podcast
• Moving Day: Migrating Your Big Data from A to B - OSCON 2012 talk.

Web Ops

The Web Operations teams manages more than 1,000 websites for all the past and current Mozilla projects, including mozilla.org and getfirefox.com. Learn how the Web Operations team works.

Database Ops

The Database Operations Team manages clusters of Postgres and MySQL-like databases. You can read about their weekly progress.

Developer Services

Developer Services supports everything from RCS, CVS and SVN to HG and Git, as well as Continuous Integration services for the many Mozilla Contributors that help build Firefox.

Air Mozilla

Air Mozilla provides recordings of regular Mozilla Project meetings, MozCamp talks, and other Mozilla gatherings for community members around the world to enjoy.

Watch them at https://air.mozilla.org/

Labs

Home of community projects and other projects we have tried over the years.