Bugmasters/Bug days/SUMO

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Managing SUMO bugs: Thursday June 6

Does anything about support.mozilla.org bug you? Join the bugmasters and the support team to clean out and prioritize SUMO bugs. This will help the more important bugs get fixed on schedule.

Participants

  • lizzard
  • (Rosana, Madalina, Tyler, Kadir)
  • Swarnava
  • tiziana
  • Aleksej
  • (SUMO contributors)
  • (Bugmasters list)

What we'll do

On the triage day please join us in irc. We will be chatting about what we're doing, asking and answering questions, and probably joking around as we try to clear out the older and out of date issues for support bugs.

If you can't make it on the day, but want to contribute, you can still go through the steps below and ask questions on irc any time!

  • Make an account on this wiki. Add yourself as a participant.
  • Make an account on bugzilla.mozilla.org
  • Be on the #bugmasters channel at irc.mozilla.org
  • Pick a component from the list below.
  • Add your name below the component to declare you're working on its bugs.
  • Check the search query for it. You may want to note how many bugs there are when you started triaging.
  • Go through some bugs, sorted by oldest first.
  • Try to replicate or confirm the bug. Does it still exist?
  • Ask (with needinfo) the bug reporter if you aren't clear if it's still an issue.
  • Close old bugs that are obviously out of date.
  • Add more information in comments as needed.
  • Note how many bugs are now left in the list!


After the bug day we'll look at how many bugs we were able to close in this massive cleaning process.

Other helpful resources:

Bugs by component

Pick a component and sign up underneath it! This focus will help us go through a maximum amount of bugs.

All open bugs

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