Talk:Installing Extensions

These instructions do not work. I still get "corrupted file" messages on install. Is someone out there actually doing something about this? If not, you may as well shut down this site, as it's completely non-functional.

I like Firefox but it's things like this that are going to prevent it from being taken seriously by home users and the corporate world. It will remain merely the toy of computer geeks and "power users," as it has been for some time now. If you really want to make Firefox ubiquitous on the Internet, this stuff simply cannot be allowed to happen.

I say this because I would really like Firefox to become the "gold standard" of the Internet.

All extensions are tested prior to being accepted onto Update Mozilla. This means that they are fully examined to ensure that they install and unstall correctly, allow Firefox to operate properly, work correctly and do not contain any spyware or other undesirable malware.

The messages that you are receiving about invalid files etc. are most likely because hen you download an extension soon after it has been submitted, it may not have properly propagated to all of the mirror sites, resulting in these errors. Additionally, some mirrors fail to receive the files from time to time as well for various reasons.

Admittedly, the terminology for these error messages could be cleared up a bit, but that's the basic reason for the majority of messages that people receive. --Chrisblore 14:07, 9 May 2005 (PDT)

Where do I get help please ?

I am a recent convert to Firefox and am having a few teething troubles. Could someone please tell me how I can find help and where should I be lookng to get it. Cheers

Installing Themes

This is just a nuisance while the team is involved with a security issue, but thought it should be known: The temporary instructions for adding themes don't seem to work.

Downloading the .jar is fine, starting the "Themes" dialog window works, but dragging the .jar into the Themes dialog, while giving no error, also doesn't seem to add the theme .jar to Themes.

Details:

WindowsXP Tablet edition / Firefox 1.0.2 / Modern Pinball 1.0.3

In the meantime, thanks for making Firefox such a great browser, and sorry about your current issues. This, too, shall pass.

If mirroring is to blame for corrupt downloads, what is being done to fix this? Where and when are users notified that the things they download may or may not work? Downloading things ought not to be a "hit or miss" proposition. If your mirroring infrastructure inherently causes lots of corrupt downloads, perhaps it needs to be redesigned?

Maybe it's the result of being in IT for 20 years and using computers for well over 30, but I get the impression I'm expecting more than is possible of this project. But if this is the best that can be done, I can tell you that corporate IT will not take the Mozilla project seriously. Reliability is important in corporate decision-making; companies are typically willing to spend money on something reliable, rather than use something for free, that isn't reliable.