Reps/SOPs/Mentoring/Orientation

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Orientation Period

Bug Status : ASSIGNED
Bug Whiteboard : Orientation period or Pending Signature

If the applicant is approved to become a Mozilla Rep, his/her mentor should help him/her to get started. This period is called the orientation period (also known as the "hand-holding" period) where the mentor makes sure the new Mozilla Rep completes the following activities:

Tasks for the Mentor

• Once the agreement is signed and received, send it to the Reps program lead for archiving
• Invite the new Rep in our Portal
  • Go to invite page
  • Enter his/her bugzilla email and press invite.
  • Notify for this via email :) They should fill out their profile information!
• Send an email to the Reps program lead with Rep email to subscribe him to reps-general mailing list.
• Add new Rep's bugzilla account to mozilla-reps group
  • To do this, go to Bugzilla > hover over your username (up right) > Administration > Users (on left) > Search by bugzilla mail
  • Click on the email resulted > Check the mozilla-reps group
  • Save Changes > Done!
• If the new Rep has not yet been vouched for at the mozillians.org community directory, open the mentee's profile and approve it
• If the new Rep uses Twitter, suggest him/her to follow the following accounts
  • @mozillareps at https://twitter.com/mozillareps
  • @firefox
  • @wquiviger, @ppapadeas, @majken, @brianking, @regnard, and many others (feel free to extend this list)
• If the new Rep uses Facebook, recommend him/her to join the Remo group
  • Group name Mozilla Reps (ReMo) at https://www.facebook.com/groups/mozilla.reps/
  • New Rep applies for membership and Group Admins (Remo Mentors) automatically receive an email with a link to approve the applicant
• Ensure the new Rep is aware that he/she can reach out to his/her mentor for raising any violations of the Reps Agreement observed throughout the program

Tasks for the new Rep (mentee)

• create a user profile on the Mozilla Reps website.
• sign and return the Mozilla Reps Agreement (or the version for minors if the applicant is under 18 and over 14)
• get briefed on the ReMo tools
• get briefed on all the SOPs
• sign up to mozillians.org, the Mozilla community directory
  • Add him/herself to the "mozilla reps" group
• Add their Reps profile username to their mozillians.org profile in the Accounts section
• For example, if your Reps profile is https://reps.mozilla.org/u/ninja, add the username 'ninja'
• ask you all the questions they may have

Warm-up activities

Reps are accepted into the program based on their skills and for some on their previous involvement in other volunteer programs(non-mozilla activity) and the orientation period should not last more than a couple of weeks although each Mozilla Rep is strongly advised to regularly liaise with their mentors.

The mentor should get his/her Rep involved in some simple but mandatory "warm-up" activities to help them get their footing in the program. These warm-up activities can involve:

• organizing or attending an event [OFFLINE]
• host an informal Mozilla meetup (eg. MozCoffee!) [OFFLINE]
• giving a talk about Mozilla at a local school or university [OFFLINE]
• joining open Mozilla calls (eg. Community Marketing Call, WebMaker's call, Mozilla All-Hands etc..) [ONLINE]
• joining regional meetings on IRC (eg. ReMo regional meeting, ReMo webdev office hours etc...) [ONLINE]

Reps Welcome Pack

To request a Welcome Pack, the Rep must file a bug by following these instructions.

The mentor should approve this request by leaving a comment on the bug once the bug is filed.

A mentor should approve a request for a Reps welcome pack if and only if their mentee has completed a minimum of 1 online warm-activity and 1 offline warm-activity, described above.

Probation Period

If a rep's first 3 monthly reports do not say anything, his/her mentor should contact the rep and decide with the rep if it is better for him/her to leave the program for the time being until he/she is ready to be an active Rep.

Ultimately, the goal of mentors is to provide as many opportunities/guidance as possible for a Rep to reach his/her full potential.