DevTools/Features/TroubleshootingInfo

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Status

End-User Troubleshooting Info
Stage Draft
Status `
Release target `
Health OK
Status note `

{{#set:Feature name=End-User Troubleshooting Info

|Feature stage=Draft |Feature status=` |Feature version=` |Feature health=OK |Feature status note=` }}

Team

Product manager Kevin Dangoor
Directly Responsible Individual Kevin Dangoor
Lead engineer `
Security lead `
Privacy lead `
Localization lead `
Accessibility lead `
QA lead `
UX lead `
Product marketing lead `
Operations lead `
Additional members `

{{#set:Feature product manager=Kevin Dangoor

|Feature feature manager=Kevin Dangoor |Feature lead engineer=` |Feature security lead=` |Feature privacy lead=` |Feature localization lead=` |Feature accessibility lead=` |Feature qa lead=` |Feature ux lead=` |Feature product marketing lead=` |Feature operations lead=` |Feature additional members=` }}

Open issues/risks

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Stage 1: Definition

1. Feature overview

Websites use various mechanisms to gather information about their users' computer configurations to help them troubleshoot problems that arise. They have exception reporting tools that they build to gather information that helps them track down bugs.

There are limits to the data they can gather in these instances, because the developers are working completely in web content. For this feature, we'd want to provide a mechanism for users to provide the developer with access to more troubleshooting information about their session.

The most extreme and useful (and hard to implement and with the most privacy implications) variation of this would be to take the whole state of the browser for the given site, serialize it and then be able to load that state into the developer's browser. Between what developers can build for themselves today and that extreme, there are likely many alternatives. This feature will morph into what we see as the best alternative.

2. Users & use cases

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3. Dependencies

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4. Requirements

`

Non-goals

`

Stage 2: Design

5. Functional specification

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6. User experience design

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Stage 3: Planning

7. Implementation plan

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8. Reviews

Security review

`

Privacy review

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Localization review

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Accessibility

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Quality Assurance review

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Operations review

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Stage 4: Development

9. Implementation

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Stage 5: Release

10. Landing criteria

` {{#set:Feature open issues and risks=` |Feature overview=Websites use various mechanisms to gather information about their users' computer configurations to help them troubleshoot problems that arise. They have exception reporting tools that they build to gather information that helps them track down bugs.

There are limits to the data they can gather in these instances, because the developers are working completely in web content. For this feature, we'd want to provide a mechanism for users to provide the developer with access to more troubleshooting information about their session.

The most extreme and useful (and hard to implement and with the most privacy implications) variation of this would be to take the whole state of the browser for the given site, serialize it and then be able to load that state into the developer's browser. Between what developers can build for themselves today and that extreme, there are likely many alternatives. This feature will morph into what we see as the best alternative. |Feature users and use cases=` |Feature dependencies=` |Feature requirements=` |Feature non-goals=` |Feature functional spec=` |Feature ux design=` |Feature implementation plan=` |Feature security review=` |Feature privacy review=` |Feature localization review=` |Feature accessibility review=` |Feature qa review=` |Feature operations review=` |Feature implementation notes=` |Feature landing criteria=` }}

Feature details

Priority Unprioritized
Rank 999
Theme / Goal `
Roadmap Developer Tools
Secondary roadmap `
Feature list Desktop
Project `
Engineering team DevTools

{{#set:Feature priority=Unprioritized

|Feature rank=999 |Feature theme=` |Feature roadmap=Developer Tools |Feature secondary roadmap=` |Feature list=Desktop |Feature project=` |Feature engineering team=DevTools }}

Team status notes

  status notes
Products ` `
Engineering ` `
Security ` `
Privacy ` `
Localization ` `
Accessibility ` `
Quality assurance ` `
User experience ` `
Product marketing ` `
Operations ` `

{{#set:Feature products status=`

|Feature products notes=` |Feature engineering status=` |Feature engineering notes=` |Feature security status=` |Feature security health=` |Feature security notes=` |Feature privacy status=` |Feature privacy notes=` |Feature localization status=` |Feature localization notes=` |Feature accessibility status=` |Feature accessibility notes=` |Feature qa status=` |Feature qa notes=` |Feature ux status=` |Feature ux notes=` |Feature product marketing status=` |Feature product marketing notes=` |Feature operations status=` |Feature operations notes=` }}