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===Can I suggest merchandise or marketing ideas for Mozilla Gear?=== | ===Can I suggest merchandise or marketing ideas for Mozilla Gear?=== | ||
Yes! Add your brilliant ideas to the [https://etherpad.mozilla.org/gear-store-ideas "Ideas for Gear" list]. | Yes! Add your brilliant ideas to the [https://etherpad.mozilla.org/gear-store-ideas "Ideas for Gear" list]. | ||
===Why does the Firefox t-shirt have a flat rate shipping fee?=== | |||
During the business planning process for Mozilla Gear, many of our community members expressed a desire to have at least one item available to anyone, anywhere, for the same end-to-end price. Shipping costs can be very high -- $15 - $20 or more to ship one T-shirt to some locales around the globe. We're a global organization, we wanted the Firefox shirt to be accessible to more Mozillians around the world. | |||
===Do other items have the flat rate shipping fee?=== | |||
No. Other items have the traditional shipping rates used by our vendor in their other stores. | |||
===How was the flat shipping rate calculated?=== | |||
We looked at the geographic data of our user base, Mozillians.org, and donors, and came up with an expected global distribution for Mozilla Gear customers. We then took the average of the projected shipping rates and used that as the price point for the shipping on that shirt. We may adjust the one-rate shipping cost based on order volume and demand. | |||
===Why are most of the items sourced in the United States?=== | |||
We had to pick places to start. If the bulk of purchases on different goods gain other geographic focus, we may move our suppliers to that part of the world. Our vendor manages those decisions on our behalf. | |||