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# Often, nothing you do will fix the problem because the root cert reinstalls itself and the problem is deeper (e.g. Superfish) | # Often, nothing you do will fix the problem because the root cert reinstalls itself and the problem is deeper (e.g. Superfish) | ||
#* We should steer people towards the SUMO page on [https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware how to remove malware]. | #* We should steer people towards the SUMO page on [https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware how to remove malware]. | ||
# The name of the certificate issuer is under the controller of the person minting the cert (i.e. the attacker in malicious cases). | |||
== Related == | == Related == | ||
* [https://bugzilla.mozilla.org/show_bug.cgi?id=1135776 Bug 1135776]: show a different UI for certificates issued by non-built-in root certificates | * [https://bugzilla.mozilla.org/show_bug.cgi?id=1135776 Bug 1135776]: show a different UI for certificates issued by non-built-in root certificates |