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* We have a [https://mail.mozilla.org/listinfo/mofo-metrics Community Mailing List], or you can contact: Adam Lofting, Metrics Lead (adam [at] mozillafoundation [dot] org)
* We have a [https://mail.mozilla.org/listinfo/mofo-metrics Community Mailing List], or you can contact: Adam Lofting, Metrics Lead (adam [at] mozillafoundation [dot] org)


== If you need metrics help ==
== Where is the work tracked? ==
Any ideas, requests for metrics help, or issues with existing metrics tools can be filed on Bugzilla. The system is called Bugzilla, but it's not just for bugs. This allows us to work in the open and keep track of what we're doing.
* Most metrics work is now tracked against the Github repository of the related project, using Github issues.
=== How to file a ticket ===
* New MoFo projects are initiated through [http://build.webmaker.org/ build.webmaker.org]
* **[https://bugzilla.mozilla.org/enter_bug.cgi?alias=&assigned_to=nobody%40mozilla.org&attach_text=&blocked=&bug_file_loc=http%3A%2F%2F&bug_ignored=0&bug_severity=normal&bug_status=NEW&comment=Use%20this%20space%20to%20write%20a%20longer%20description%20about%20what%20you%20would%20like%20to%20see%20and%20why.%20This%20can%20just%20be%20an%20idea%2C%20or%20it%20can%20be%20a%20specific%20request.%20General%20ideas%20can%20be%20discussed%20on%20here%20first%20and%20the%20turned%20into%20specific%20actionable%20tasks%20as%20separate%20tickets.%0D%0A%0D%0AYou%20don%27t%20need%20to%20fill%20in%20any%20other%20fields%20on%20this%20page%2C%20but%20you%20could%20add%20your%20email%20address%20to%20the%20%22CC%22%20field%20if%20you%20want%20to%20follow%20progress%20on%20this.&component=Metrics&contenttypeentry=&contenttypemethod=autodetect&contenttypeselection=text%2Fplain&data=&defined_groups=1&dependson=&description=&flag_type-4=X&flag_type-607=X&flag_type-791=X&flag_type-800=X&flag_type-803=X&form_name=enter_bug&keywords=&maketemplate=Remember%20values%20as%20bookmarkable%20template&op_sys=Mac%20OS%20X&priority=--&product=Mozilla%20Foundation&qa_contact=&rep_platform=x86&requestee_type-4=&requestee_type-607=&requestee_type-791=&requestee_type-800=&see_also=&short_desc=Add%20a%20short%20title%20for%20your%20request%20here&status_whiteboard=&target_milestone=---&version=unspecified Create a new Mozilla Foundation Metrics Ticket Here]**
** This process includes metrics requirements and QA
* Or here for [https://bugzilla.mozilla.org/enter_bug.cgi?product=Webmaker&component=Metrics Webmaker Metrics]
* If you want to file a ticket, but aren't sure where to start [https://github.com/mozilla/mofo-metrics/issues **use the mofo-metrics repository**] and I'll make sure it gets to the right place


== How to get involved ==
== How to get involved ==
* START HERE >> [https://wiki.mozilla.org/Foundation/Metrics/Contribute '''Get involved and contribute to our metrics work''']
* START HERE >> [https://wiki.mozilla.org/Foundation/Metrics/Contribute '''Get involved and contribute to our metrics work''']
* [https://mail.mozilla.org/listinfo/mofo-metrics '''Join the Community Mailing List''' and say hello]
* [https://mail.mozilla.org/listinfo/mofo-metrics '''Join the Community Mailing List''' and say hello]


You don't have to be an expert. Just let us know if there's something you'd like to explore, try, or learn. Together we can find things to work on that can help you and Mozilla.
You don't have to be an expert. Just let us know if there's something you'd like to explore, try, or learn. Together we can find things to work on that can help you and Mozilla.
= Contributor Dashboard =
Our top-priority metrics project right now is building a contributor dashboard. You can see the dashboard and find out more here:
* [http://adamlofting.github.io/mofo-contributors-dashboard/ '''Contributor Dashboard LIVE''']
* [https://wiki.mozilla.org/Foundation/Metrics/Contributor_Dashboard/Status '''Contributor Dashboard STATUS''']
* [https://wiki.mozilla.org/Foundation/Metrics/Contributor_Dashboard '''Contributor Dashboard PLAN''']


= Tickets =
= Tickets =
In this section of the wiki you can see what we are working on now, soon, and someday in the future. We work in the open, and anyone can get involved.  
Right now it's hard to get a single list of Metrics related tickets, because these are spread across many Github projects.  


== Heartbeat Schedule ==
The upcoming prioritized work is organized into "Heartbeats". These are two-weeks blocks used across MoFo projects to manage expectations and help us get things done.


=== [Archive]: The Done-list ===
= Useful Links =
* [[Foundation/Metrics/Heartbeat_Archive]]
=== Resources ===
* [https://wiki.mozilla.org/Foundation/Metrics/Landing_Page_Tracking Landing Page Tracking Requirements]
* [https://wiki.mozilla.org/Foundation/Metrics/Optimizely_Process MoFo's A/B Testing Process]
* [https://wiki.mozilla.org/Webmaker/Testing_Hub MoFo's Testing Hub]
* [https://wiki.mozilla.org/Webmaker/Metrics Webmaker Metrics Wiki]
* [https://wiki.mozilla.org/Webmaker/Metrics/GA-Events GA Event Tracking Guidelines]
* [https://github.com/mozilla/webmaker-analytics Webmaker Analytics Bower Module]
* [https://wiki.mozilla.org/Foundation/Metrics/Contributor_Dashboard 2014 Contributor Dashboard Project]


=== [Nov14]: ===
=== Dashboards ===
This heartbeat will be smaller, as PTO accounts for half the time.
* [https://metrics.webmaker.org MoFo Metrics Dashboards]
* [https://fundraising.mozilla.org/ View Source Fundraising]
* [http://gauntletdash.herokuapp.com/ MoFo Engagement Team's Gauntlet Dashboard]
* [https://wiki.mozilla.org/Devops/dashboards MoFo DevOps Friendly List of Dashboards]
* [https://wiki.mozilla.org/Contribute/Dashboards A list of Dashboards from MoCo]


<bugzilla>
=== Further Reading ===
{
* [http://adamlofting.com/tag/mozilla/ Adam's Blog]
"product": ["Mozilla%20Foundation", "Webmaker"],
* [https://fundraising.mozilla.org/ Fundraising Blog]
"component": "Metrics",
"order": "priority",
"include_fields": "id, priority, summary, product, assigned_to, status",
"whiteboard": "[Nov14]"
}
</bugzilla>


=== [Nov28]: ===
=== Other tools ===
<bugzilla>
* [http://mzl.la/webmaker_analytics Google Analytics for Webmaker]
{
* [https://adhoctribution.herokuapp.com Ad-hoc Contribution Logger]
"product": ["Mozilla%20Foundation", "Webmaker"],
"component": "Metrics",
"order": "priority",
"include_fields": "id, priority, summary, product, assigned_to, status",
"whiteboard": "[Nov28]"
}
</bugzilla>


=== [Dec12]: ===
<bugzilla>
{
"product": ["Mozilla%20Foundation", "Webmaker"],
"component": "Metrics",
"order": "priority",
"include_fields": "id, priority, summary, product, assigned_to, status",
"whiteboard": "[Dec12]"
}
</bugzilla>


== OPEN Metrics Tickets not yet assigned to a heartbeat ==
= Old Bugzilla Tickets =
Most MoFo projects now use Github issues, but these Bugzilla tickets remain.


<bugzilla>
== Bugzilla Metrics Tickets OPEN ==
{
"product": ["Mozilla%20Foundation", "Webmaker"],
"component": "Metrics",
"order": "priority",
"status": ["NEW", "ASSIGNED", "UNCONFIRMED", "REOPENED"],
"include_fields": "id, priority, summary, product, whiteboard, assigned_to, status",
"whiteboard": ["[May30]", "[June13]", "[June27]", "[July11]", "[July25]", "[Aug8]", "[Aug22]", "[Sep5]", "[Sep19]", "[Oct3]","[Oct17]", "[Oct31]", "[Nov14]", "[Nov28]", "[Dec12]" ],
"whiteboard_type": "not_contains_any_words"
}
</bugzilla>
 
== All Metrics Tickets OPEN ==


<bugzilla>
<bugzilla>
Line 96: Line 63:
</bugzilla>
</bugzilla>


== All Metrics Tickets CLOSED ==
== Bugzilla Metrics Tickets CLOSED ==


<bugzilla>
<bugzilla>
Line 107: Line 74:
}
}
</bugzilla>
</bugzilla>
== Priority Categories for Metrics Tickets ==
* P1: Directly informs strategy
* P2: Supporting data to inform strategy
* P3: Team and product metrics
* P4: Potentially interesting metrics to explore
* P5: Backlog
= Useful Links =
=== Resources ===
* [https://wiki.mozilla.org/Foundation/Metrics/Landing_Page_Tracking Landing Page Tracking Requirements]
* [https://wiki.mozilla.org/Foundation/Metrics/Optimizely_Process MoFo's A/B Testing Process]
* [https://wiki.mozilla.org/Webmaker/Testing_Hub MoFo's Testing Hub]
* [https://wiki.mozilla.org/Webmaker/Metrics Webmaker Metrics Wiki]
* [https://wiki.mozilla.org/Webmaker/Metrics/GA-Events GA Event Tracking Guidelines]
* [https://github.com/mozilla/webmaker-analytics Webmaker Analytics Bower Module]
=== Dashboards ===
* [https://mozillafoundation.geckoboard.com/dashboards/F62088172D822E2A Webmaker Overview Dashboard]
* [https://mozillafoundation.geckoboard.com/dashboards/EF92AEC1F59770FC Webmaker Account Creation Conversion Rate from Mozilla.org]
* [https://fundraising.mozilla.org/ View Source Fundraising]
* [http://gauntletdash.herokuapp.com/ MoFo Engagement Team's Gauntlet Dashboard]
* [https://wiki.mozilla.org/Devops/dashboards MoFo DevOps Friendly List of Dashboards]
* [https://wiki.mozilla.org/Contribute/Dashboards A list of Dashboards from MoCo]
* [http://appdash-js.herokuapp.com/dashboard Appmaker Stats]
* [https://mozillafoundation.geckoboard.com/dashboards/16EE91769AD31835 Appmaker Top 8s]
=== Further Reading ===
* [http://adamlofting.com/tag/mozilla/ Adam's Blog]
* [https://fundraising.mozilla.org/geeking-out-on-the-snippet/ Geeking out on the snippet]
=== Other tools ===
* [http://mzl.la/webmaker_analytics Google Analytics for Webmaker]
* [https://adhoctribution.herokuapp.com Ad-hoc Contribution Logger]
Adamlofting
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