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Thunderbird:Testing:Antivirus Related Performance Issues: Difference between revisions
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Thunderbird:Testing:Antivirus Related Performance Issues (view source)
Revision as of 13:02, 27 March 2015
, 27 March 2015add norton reference
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*Sophos [https://getsatisfaction.com/mozilla_messaging/topics/many_tries_to_open_thunderbird_every_day] - Instructions for [http://www.sophos.com/support/knowledgebase/article/25760.html Sophos] (untested) | *Sophos [https://getsatisfaction.com/mozilla_messaging/topics/many_tries_to_open_thunderbird_every_day] - Instructions for [http://www.sophos.com/support/knowledgebase/article/25760.html Sophos] (untested) | ||
* Spamfighter - due to a possible bug in Spamfighter (like Kaspersky it's not following the rules for Thunderbird add-ons), [http://community.spamfighter.com/forums/p/237/888.aspx after each 3.1 upgrade you have to repair it or reinstall it]; [http://getsatisfaction.com/mozilla_messaging/topics/cant_send_emails_since_3_1_5_was_visited_upon_me GS1], [http://getsatisfaction.com/mozilla_messaging/topics/i_updated_to_3_1_5_now_cant_send_messages_i_push_the_send_button_and_nothing_happens#reply_3777701 GS2] (see Spamfighter solution below) | * Spamfighter - due to a possible bug in Spamfighter (like Kaspersky it's not following the rules for Thunderbird add-ons), [http://community.spamfighter.com/forums/p/237/888.aspx after each 3.1 upgrade you have to repair it or reinstall it]; [http://getsatisfaction.com/mozilla_messaging/topics/cant_send_emails_since_3_1_5_was_visited_upon_me GS1], [http://getsatisfaction.com/mozilla_messaging/topics/i_updated_to_3_1_5_now_cant_send_messages_i_push_the_send_button_and_nothing_happens#reply_3777701 GS2] (see Spamfighter solution below) | ||
*Symantec Norton Antivirus. [http://forums.mozillazine.org/viewtopic.php?f=39&t=2034629] [http://community.norton.com/t5/Norton-Internet-Security-Norton/Thunderbird-Inbox-file-scrambled/m-p/427410/highlight/true#M154132] [https://getsatisfaction.com/mozilla_messaging/topics/inbox_is_suddenly_completely_empty#reply_8160961] ([http://community.norton.com/en/comment/5651413#comment-5651413 Exclusion instructions]) | *Symantec Norton Antivirus. [http://forums.mozillazine.org/viewtopic.php?p=13985921#p13985921], [http://forums.mozillazine.org/viewtopic.php?f=39&t=2034629], [http://community.norton.com/t5/Norton-Internet-Security-Norton/Thunderbird-Inbox-file-scrambled/m-p/427410/highlight/true#M154132] [https://getsatisfaction.com/mozilla_messaging/topics/inbox_is_suddenly_completely_empty#reply_8160961] ([http://community.norton.com/en/comment/5651413#comment-5651413 see Norton's Exclusion instructions]) | ||
*THE SHIELD {{bug|542156}} (Bug report) | *THE SHIELD {{bug|542156}} (Bug report) | ||
*Symantec Norton Security Suite/NSS (offered through Comcast) *firewall* caused crash {{bug|598662}} (Bug report) | *Symantec Norton Security Suite/NSS (offered through Comcast) *firewall* caused crash {{bug|598662}} (Bug report) | ||
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== Norton Security == | == Norton Security == | ||
To quote | To quote a Norton support article "The email scanning feature in your Norton product cannot scan emails from the accounts that are configured for SSL. Email scanning can only scan emails from the accounts that are configured for POP3 and SMTP" [https://support.norton.com/sp/en/us/norton-security/current/solutions/v96137879_EndUserProfile_en_us?inid=us_hho_topnav_customersupport&q=e-mail+scanning Source page here] This would mean that IMAP mail accounts are also not scanned, regardless of the connection security. | ||
Norton's products have a number of exceptions, but SONAR is the one usually refered to. There are suggestions that you create a exception for Thunderbird to fix slowness. The Norton support forum has instructions [http://community.norton.com/en/comment/5651413#comment-5651413 here] | |||
= The Global Search & Indexer = | = The Global Search & Indexer = | ||