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Teleconferencing: Difference between revisions
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'''From outside of Mozilla:''' | '''From outside of Mozilla:''' | ||
Dial any of these numbers | |||
Beware of using "cheap international calls" deals - you may well get poor line quality and noise, which affects everyone on the call, not just you. | |||
Dial any of these numbers: | |||
* US/California/San Francisco: +1 415 762 5700 | * US/California/San Francisco: +1 415 762 5700 | ||
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* NZ/Auckland: +64 9 555 1100 | * NZ/Auckland: +64 9 555 1100 | ||
* UK/London: +44 (0)207 855 3000 | * UK/London: +44 (0)207 855 3000 | ||
* US/Toll-free: +1 800 707 2533, password 369 (maximum 48 users at any one time) | |||
Then, dial extension 92, and then "<conf_number> #". If you are calling in to a Vidyo meeting, dial "9 <vidyo_room_number> #". If the Vidyo room has a PIN, dial "9 <vidyo_room_number> * <PIN> #". | |||
===Internet calling (VoIP)=== | ===Internet calling (VoIP)=== | ||
* Most audio conference rooms have public SIP addresses like sip:confXXX@mozilla.com (or, for some clients, sip:confXXX@anonsip.scl3.mozilla.com). Replace the XXX with the conference room number. If it's a Vidyo room, use 9 and then the room number. Make sure you use direct-dial SIP rather than a via a provider account. | |||
* Gmail Chat works well and is free. You need to have Flash and [http://www.google.com/talk/ Google Talk plugin] installed. Just paste +1 650 903 0800 into the Gmail Chat box that doesn't look like it accepts phone numbers. | * Gmail Chat works well and is free. You need to have Flash and [http://www.google.com/talk/ Google Talk plugin] installed. Just paste +1 650 903 0800 into the Gmail Chat box that doesn't look like it accepts phone numbers. | ||
* SkypeOut is free if you use the 800 number. | * SkypeOut is free if you use the 800 number. | ||
* Mozilla employees can [https://intranet.mozilla.org/Softphone use VPN+SIP]. | * Mozilla employees can [https://intranet.mozilla.org/Softphone use VPN+SIP]. | ||
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* Borrow a number in the range 8601-8608 (ie: 8601, 8602, ...) for the duration of the meeting; or | * Borrow a number in the range 8601-8608 (ie: 8601, 8602, ...) for the duration of the meeting; or | ||
* File an [https://bugzilla.mozilla.org/enter_bug.cgi?product=mozilla.org&format=itrequest IT Request] (at least 24 hours in advance) requesting a new conference number. | * File an [https://bugzilla.mozilla.org/enter_bug.cgi?product=mozilla.org&format=itrequest IT Request] (at least 24 hours in advance) requesting a new conference number. | ||
===Publicising your meeting=== | |||
There is a [https://wiki.mozilla.org/Template:Conf conference template] you can use on your wiki page, which automatically includes accurate dial-in information for your conference room. Add the following to your wiki markup, where 12345 is your conference number: <nowiki>{{conf|12345}}</nowiki>. | |||
===Conference settings=== | ===Conference settings=== | ||
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* The moderator can press *83 to mute everyone. | * The moderator can press *83 to mute everyone. | ||
* Ask for help in irc.mozilla.org [irc://irc.mozilla.org/servicedesk #servicedesk]. The Service Desk staff can find out which participant is bringing the noise and mute them. | * Ask for help in irc.mozilla.org [irc://irc.mozilla.org/servicedesk #servicedesk]. The Service Desk staff can find out which participant is bringing the noise and mute them. | ||